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About the role
Key responsibilities & impact- Keep Delivery data, trackers, and checklists clean and current.
- Produce regular reports and presentations that summarize progress and risks.
- Support the execution of Delivery Ops projects with structured, reliable information.
- Maintain Delivery trackers and checklists.
- Run data and documentation hygiene checks.
- Assist the Process & Governance, Insights & Knowledge, and Process Improvement leads with creating and updating checklists, templates, and SOPs.
- Help coordinate small workstreams or follow-ups.
Requirements
What you’ll need- 2–4+ years in operations, business analysis, project coordination, or similar roles, ideally in a B2B tech/fintech/SaaS environment.
- Strong attention to detail and discipline in keeping data, trackers, and documents accurate and organized.
- Comfortable working with spreadsheets and basic BI/reporting tools (e.g., filtering, pivoting, charts, simple formulas).
- Experience handling operational data from tools like CRM or ticketing/project systems (e.g., understanding fields, statuses, basic workflows).
- Solid communication skills: able to write clear summaries, structure slides, and follow up with stakeholders to get missing information.
- Organized, reliable, and proactive: able to manage multiple small tasks and requests, and to flag risks or delays early.
- Curious about how processes work end-to-end, and willing to learn the details of Delivery, Solutions, and Implementation.
Benefits
Comp & perks- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
- Flexibility in how you work: We focus on impact and productivity over fixed hours.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data TrackingReport ProductionSOP CreationBasic BI ToolsSpreadsheet Proficiency
Soft Skills
Organizational SkillsProactive AttitudeCuriosity