Delivery Operations Analyst

dLocal

Delivery Operations Analyst at dLocal maintaining delivery data and checklists for operational support. Collaborating with global teams for project execution and reporting.

Posted 6/30/2026full-timeMadrid • 🇪🇸 SpainJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational and project coordination capabilities, with a focus on data accuracy, organization, and effective communication. Proficient in managing delivery processes and supporting project execution in a B2B tech or fintech environment.

Highest-signal resume keywords

Operations ManagementProject CoordinationData AnalysisCommunication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TrackingReport ProductionSOP CreationBasic BI ToolsSpreadsheet Proficiency

Soft Skills

Organizational SkillsProactive AttitudeCuriosity

Tools & Technologies

CRM SystemsTicketing SystemsProject Management Tools

Industry Keywords

B2BTechFintechSaaSProcess Improvement

About the role

Key responsibilities & impact

Keep Delivery data, trackers, and checklists clean and current.
Produce regular reports and presentations that summarize progress and risks.
Support the execution of Delivery Ops projects with structured, reliable information.
Maintain Delivery trackers and checklists.
Run data and documentation hygiene checks.
Assist the Process & Governance, Insights & Knowledge, and Process Improvement leads with creating and updating checklists, templates, and SOPs.
Help coordinate small workstreams or follow-ups.

Requirements

What you’ll need

2–4+ years in operations, business analysis, project coordination, or similar roles, ideally in a B2B tech/fintech/SaaS environment.
Strong attention to detail and discipline in keeping data, trackers, and documents accurate and organized.
Comfortable working with spreadsheets and basic BI/reporting tools (e.g., filtering, pivoting, charts, simple formulas).
Experience handling operational data from tools like CRM or ticketing/project systems (e.g., understanding fields, statuses, basic workflows).
Solid communication skills: able to write clear summaries, structure slides, and follow up with stakeholders to get missing information.
Organized, reliable, and proactive: able to manage multiple small tasks and requests, and to flag risks or delays early.
Curious about how processes work end-to-end, and willing to learn the details of Delivery, Solutions, and Implementation.

Benefits

Comp & perks

Flexibility: we have flexible schedules and we are driven by performance.
Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work: We focus on impact and productivity over fixed hours.