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Senior Product Manager – Virtual Accounts
dLocalSenior PM for Virtual Accounts product at dLocal, overseeing product strategy and execution. Collaborate with enterprise merchants and local banking infrastructure for scalable payment solutions.
Tech Stack
Tools & technologiesRuby on Rails
About the role
Key responsibilities & impact- Own the global roadmap for the Virtual Accounts product, prioritising features that reduce time-to-market per country, improve merchant self-service, and increase activation rates across dLocal's 40+ markets.
- Partner with enterprise merchants (global fintechs, gig platforms, e-commerce, lending companies) to deeply understand their VA use cases — from subscription collection to payroll disbursement — and translate those into product requirements.
- Lead cross-functional squads to deliver scalable, production-ready VA features with clear SLAs.
- Define and improve the end-to-end merchant experience: VA issuance API, reconciliation reporting, webhook reliability, dashboard visibility, and fraud controls.
- Work with Banking Partnerships and Regulatory teams to expand VA coverage to new markets, navigating local banking sponsors, compliance requirements, and technical constraints.
- Establish and monitor key product metrics (VA issuance volume, payment conversion rate, reconciliation accuracy, merchant NPS) and use them to drive continuous improvement.
- Identify and lead automation opportunities in VA lifecycle management — from provisioning to settlement — reducing manual operational load and error rates.
- Collaborate with Sales and Solutions Engineering to position and pitch the VA product to prospective enterprise clients, supporting commercial deals and RFP responses.
Requirements
What you’ll need- 5+ years of product management experience, with at least 2 years specifically building or scaling virtual account, banking-as-a-service, or account issuance products in a B2B or B2B2C context.
- Deep understanding of local payment rails in emerging markets and how they interact with global merchant platforms.
- Proven track record working with enterprise clients and translating complex, ambiguous B2B requirements into clear, scalable product solutions.
- Strong technical fluency: comfortable reading API documentation, understanding IPN/webhook flows, and collaborating closely with engineering on architecture decisions without being a blocker.
- Experience navigating multi-stakeholder environments — banking partners, compliance, engineering, commercial — and driving alignment across them.
- Data-driven and AI mindset: you define success metrics before building, run structured experiments, and make decisions backed by evidence rather than instinct alone.
- Automation-oriented: you proactively seek to reduce manual processes, improve operational efficiency, and leverage tooling to scale without proportional headcount growth.
- Advanced English is mandatory.
Benefits
Comp & perks- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementvirtual accountsbanking-as-a-serviceAPI documentationIPN/webhook flowsdata-driven decision makingautomationoperational efficiencystructured experimentssuccess metrics
Soft Skills
cross-functional leadershipstakeholder managementcommunicationproblem-solvingcollaborationadaptabilityanalytical thinkingcustomer focusnegotiationstrategic thinking