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Portfolio Administration Officer
DLLResponsible for external audits across the Commercial Finance portfolio, ensuring compliance and risk management. Collaborate with stakeholders for effective audit outcomes and insights into Dealer operations.
About the role
Key responsibilities & impact- Ensure Commercial Finance audits are conducted in accordance with established policies and required frequency.
- Apply sound risk analysis and DLL policies, proactively monitoring assigned portfolios to identify emerging risks, apply heightened monitoring to high-risk accounts, and determine appropriate follow-up and escalation actions.
- Engage with internal stakeholders (Sales, Credit, Operations) and external parties (Vendors, Dealers, Customers, and third parties) to gather relevant information for informed audit outcomes.
- Exercise delegated authority to make decisions and escalate identified risks or incidents to the appropriate management level.
- Analyse and address issues with potential financial impact in a timely and proactive manner.
Requirements
What you’ll need- Basic business understanding of commercial distribution and inventory, including how products are sold through channels/partners and how stock accuracy supports financial reporting, is preferred but not essential.
- Prior stock auditing experience is an advantage, but not essential.
- Strong communication skills with the ability to engage effectively with both internal and external stakeholders.
- Excellent written and verbal communication abilities.
- Sound judgment and decision-making in dynamic or changing environments.
- Ability to collaborate closely with Credit and other teams in a high-volume, fast-paced environment with tight time constraints.
- Responds to internal and external stakeholder requests in a timely and accurate manner, proactively seeking information where required.
- Demonstrates confident, professional, and effective communication, representing DLL in line with its Core Values across all interactions with Vendors, Dealers, Customers, and other stakeholders.
- Builds strong relationships through close collaboration with both external stakeholders and internal teams, including Sales, Credit, and Operations, using a consultative and team-oriented approach.
- Shares business and risk insights to promote a strong risk management culture, balancing commercial objectives with sound decision-making.
- Strong analytical and reporting skills.
- Intermediate to advanced Excel skills; Power BI experience is advantageous.
- Collections experience is desirable but not essential.
- Tertiary qualification (completed or in progress) in Accounting, Finance, Commerce, or a related field is preferred.
- Experience in Collections, Audit Management, or a similar environment is preferred but not essential.
Benefits
Comp & perks- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home.
- Career development opportunities: online learning, member development programs.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk analysisstock auditingfinancial reportinganalytical skillsreporting skillsExcelPower BIcollections experienceaudit management
Soft Skills
communication skillsdecision-makingcollaborationrelationship buildingproactive information seekingsound judgmentconsultative approachteam-oriented approach
Certifications
tertiary qualification in AccountingFinanceCommerce