DLL

Service Delivery Engineer

DLL

full-time

Posted on:

Location Type: Hybrid

Location: WaynePennsylvaniaUnited States

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Salary

💰 $102,020 - $153,030 per year

About the role

  • Build & operate the platform.
  • Private cloud / CI-CD pipelines ensuring reliability, security, and performance.
  • Enable self-service.
  • Make the platform consumable via templates, catalogues, guardrails, and standardization.
  • Own platform reliability.
  • Drive monitoring, incident response, and reliability improvements of the platform itself.
  • Security and compliance by design.
  • RBAC, secrets, compliance.
  • Scalability & performance.
  • Optimize cluster capacity, cost-efficiency, and platform performance.
  • Collaboration & support.
  • Work closely with other delivery teams to troubleshoot issues and improve developer experience.
  • On-call participation.

Requirements

  • Advanced knowledge of ServiceNow.
  • Experience with CI/CD pipelines and DevOps practices.
  • Knowledge of containerization technologies (e.g., Docker, Kubernetes).
  • Knowledge of Ansible.
  • Strong understanding of virtualization technologies and best practices.
  • Knowledge about Infrastructure Services in general.
Benefits
  • Two working days per year volunteering for a local charity.
  • Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
  • Flexible hours with possibility to work from home.
  • Career development opportunities: online learning, member development programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CI/CD pipelinesDevOps practicescontainerizationDockerKubernetesAnsiblevirtualization technologiesInfrastructure Servicesplatform reliabilitymonitoring
Soft Skills
collaborationsupporttroubleshootingincident responsecommunication