Sales Support Officer
DLL
full-time
Posted on:
Location Type: Hybrid
Location: Watford • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and maintain strong relationships with internal and external partners.
- Support the sales team by managing incoming contract documentation and telephone queries.
- Manage and monitor the sales pipeline, ensuring timely follow-up and resolution of issues, including credit referrals.
- Complete quoting activity for smaller dealerships, ensuring accuracy and alignment with sales strategy.
- Validate contracts and perform system data entry with high attention to detail.
- Liaise with internal stakeholders to resolve operational issues and ensure seamless processing.
- Maintain CRM and other systems with up-to-date and accurate information.
- Identify and signal sales opportunities to the sales team.
- Participate in relevant regulatory examinations and ensure compliance with company policies.
Requirements
- Knowledge of Financial Services (FCA/TCF)
- Strong attention to detail and time management
- Experience with Excel and other Microsoft Office tools
- Excellent verbal and written communication skills
- Ability to manage inbound/outbound customer calls
- GCSE Maths or equivalent
- Experience in equipment leasing and vendor finance (Extras)
- Proactive mindset and ability to take ownership (Extras)
Benefits
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrycontract managementsales pipeline managementquoting activityfinancial services knowledgeExcelMicrosoft Office
Soft skills
attention to detailtime managementverbal communicationwritten communicationcustomer call managementproactive mindsetownership
Certifications
GCSE Maths