Support Agreement Analyst

DLH Corporation

Support Agreement Analyst managing support agreements for the Defense Health Agency. Collaborating with teams and ensuring compliance with federal guidance in a remote work environment.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityPMP

About the role

Key responsibilities & impact

Support the Defense Health Agency by developing and managing support agreements.
Collaborate with personnel across business units and functional areas.
Write, review, and edit support agreements and technical documents.
Capture metrics data for reporting efforts to different leadership levels.
Provide clear and effective communications.
Manage and track coordination of Support Agreements in compliance with guidance.
Develop, coordinate, and manage various Support Agreements.
Work efficiently with Support Agreements personnel and SDD Product Teams.
Maintain a central repository for all Support Agreement documentation.
Develop and maintain templates and process assets for Support Agreements.
Maintain Support Agreement schedules in collaboration with other areas.
Improve the collection of meaningful metrics data for analysis.

Requirements

What you’ll need

Bachelor's Degree and 3 years of Project Management experience.
Strong editorial and writing skills, with attention to detail.
Comfort with technical subjects in Emerging Technology, CyberSecurity, Healthcare, and Engineering.
Excellent communication and collaboration skills.
Robust organization skills to support multiple Products and meet deadlines.
SharePoint Online experience preferred.
Knowledge of DoD Acquisition and Support Agreements processes preferred.
Knowledge of PMBOK® processes preferred.
PMP certification preferred.
Must be able to obtain a Public Trust clearance.

Benefits

Comp & perks

Personal Time Off (PTO)
Medical, dental, vision insurance
Supplemental life with AD&D
Short and long-term disability
Flexible spending accounts
Parental leave
Legal services
401(k) Retirement Plan with matching component
Training for career development
Access to e-learning suite for formal and informal learning

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project ManagementTechnical WritingMetrics Data AnalysisSupport Agreements ManagementTemplate DevelopmentProcess Asset ManagementCompliance ManagementDocumentation ManagementCoordinationEmerging Technology

Soft Skills

CommunicationCollaborationOrganizationAttention to DetailEfficiencyLeadershipInterpersonal SkillsProblem SolvingTime ManagementAdaptability

Certifications

PMPPublic Trust Clearance