Senior Credit Controller
DLA Piper
full-time
Posted on:
Location Type: Office
Location: Düsseldorf • Germany
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Job Level
About the role
- Collection of receivables in accordance with the firm’s international credit policy to ensure achievement of both global and local cash collection targets
- Maintain accurate and meaningful information in the system to correctly reflect current receivables for internal reporting
- Identify and promptly resolve discrepancies in cooperation with internal and external clients, consistently following agreed escalation steps and levels
- Ensure a high standard of client service
- Collaborate with and support partners in all aspects of credit and receivables management to ensure the achievement of corporate and personal KPIs
- Conduct detailed analysis of the receivables portfolio against targets and objectives for management, as required
- Prepare timely and accurate reports
- Support management with ad hoc tasks and/or team projects
- Monitor the group mailbox and work within agreed guidelines
- Provide training within the Credit Control team and assist with team leadership in coordination with the Billing & Collection Manager
Requirements
- Completed commercial vocational training or comparable qualification
- Relevant experience in receivables management in a target-driven environment with the ability to proactively deliver results
- Experience in an international law firm or professional services is desirable
- Initial experience in team leadership is desirable
- Strong Excel skills
- Experience with SAP or a bespoke receivables system is advantageous but not mandatory
- Fluent German and strong English skills
- Strong communication and persuasion skills
- High commitment, flexibility, team spirit and a hands-on mentality
Benefits
- International environment: Work with colleagues and clients from around the world
- Attractive allowances: Commuting allowance and meal subsidies
- Health and wellbeing: Support for your work and personal life through offerings such as gym memberships and various employee discounts
- Work–life balance: Support with childcare and care for dependents
- Flexibility: Option for mobile working in Germany and abroad in line with our Mobile Working and Workcation policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
receivables managementExcelSAPreport preparationdata analysisdiscrepancy resolutioncredit policy complianceKPI achievementclient serviceteam leadership
Soft Skills
communicationpersuasionflexibilityteam spirithands-on mentalityproactive results deliverycollaborationclient relationship managementproblem-solvingtraining
Certifications
commercial vocational training