DLA Piper

Finance Operations Specialist

DLA Piper

full-time

Posted on:

Location Type: Office

Location: 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Manage the end-to-end E-Billing process: validation, submission, troubleshooting.
  • Ensure billing accuracy and compliance with client requirements.
  • Monitor platforms, resolve rejections, and maintain client profiles.
  • Providing accrual reports to DLA Piper clients.
  • Providing outstanding invoice reports to Credit Control Hubs.
  • Maintaining timekeeper rate in eBilling platforms.
  • Communication with internal & external customers according to E-Billing Queries.
  • Implementing new eBilling clients compliant with written instructions.
  • Updating process documentation.
  • Seeking opportunities for process improvements.
  • Performing all activities in line with agreed timeliness.
  • Processing various ad-hoc requests related to E-Billing area.

Requirements

  • Familiar with E-Billing platforms (Serengeti, Collaborati etc)
  • Very good English skills required
  • University degree (preferable in accounting) or students/graduates able to work full time
  • Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
  • Ability to work in international diversified professional environment
  • Willingness to learn new systems and tools supporting the daily work
  • Very good knowledge of MS Office
  • Highly developed interpersonal and communication skills: team work, patience, working well in fast-paced and changing environment, can-do attitude, diplomacy, discretion
  • Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care
  • Experience of working in a Global Service Centre environment.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
E-Billing process managementbilling accuracyaccrual reportinginvoice reportingtimekeeper rate maintenanceprocess documentationprocess improvementad-hoc request processing
Soft skills
customer focusexpectations managementinterpersonal skillscommunication skillsteamworkpatienceadaptabilitycan-do attitudediplomacydiscretion
Certifications
university degree in accounting