DKSH Portugal, Unipessoal, Lda.

Customer Success Network Engineer

DKSH Portugal, Unipessoal, Lda.

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provide day-to-day support to various clients on multiple scenarios such as: - Transport and Routing support when deploying products on Client Environment.
  • Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP, OSPF, MPLS etc.
  • Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions)
  • Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms.
  • The role demands excellent knowledge of TCP/IP, BGP, OSPF, VxLAN protocols, and L2/L3 VPNs.
  • Candidate requires good understanding of 4G LTE/5G Core, Mobile Private Networks.
  • Candidates should be adept with network diagnostic, monitoring, and analysis tools.
  • Demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently.
  • Strong problem-solving skills are essential to address and resolve current deployment, package and security issues and mitigate future risks effectively.
  • Capable of managing and coordinating project workflows, resolving any vulnerabilities or security issues that arise, and handling troubleshooting calls efficiently.

Requirements

  • Bachelors in Computer Science, Information Technology or equivalent industry experience.
  • Classic Network Engineering experience.
  • Good to have Understanding of MPN (mobile Private Networks)
  • Understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols.
  • Cloud networking experience on various cloud platforms.
  • Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience
  • Understanding of fundamental concepts in Kubernetes (K8S), WebScale etc. is a huge plus.
  • Infrastructure as code experience
  • Experience with Git and GitHub
  • Experience with Linux shell and Python
  • Experience with Ansible.
  • Able to work well under pressure, multi-task, prioritize, and manage time effectively.
  • Exceptional ability and solid desire to learn new skills
Benefits
  • Global & Multicultural – Diverse perspectives, global collaboration (US, Portugal, India and Singapore offices)
  • Startup Energy – Fast-moving, impact-driven environment
  • Ownership Mindset – Engineers own what they build
  • Collaborative & Friendly – Open, curious, and supportive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
TCP/IPBGPOSPFVxLANL2 VPNL3 VPN4G LTE5G CoreInfrastructure as CodePython
Soft Skills
problem-solvingcollaborationproject managementmulti-taskingtime managementability to work under pressuredesire to learn new skills