Project Operations Field Implementation Manager

Diversified

Project Operations Manager overseeing onsite audiovisual implementation projects for Diversified in Calgary. Supervising technicians, enforcing installation standards, and resolving client and field issues.

Posted 8/5/2026full-timeCalgary • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onsite project management, including oversight of installation processes, quality assurance, and team training. Proficient in audio, video, and networking equipment with a strong focus on safety and compliance in construction environments.

Highest-signal resume keywords

Onsite Project ManagementAudio, Video, And Networking EquipmentAdvanced AV Installation SkillsQuality Assurance Program ComplianceCTS Or CTSI Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onsite GuidanceInstallation Standards TrainingPerformance VerificationTechnical Problem DiagnosisLow Voltage Electrical Concepts

Soft Skills

Verbal CommunicationCustomer ServiceConflict Resolution

Tools & Technologies

Construction ToolsTest GearFleet Operations Support

Certifications & Qualifications

CTSCTSIValid Alberta Driver’s License

Industry Keywords

Construction EnvironmentsQuality ControlSite SuperintendentSafety StandardsField Operations

About the role

Key responsibilities & impact

Provide onsite guidance and oversight for multiple projects
Act as Site Superintendent and single point of contact for onsite teams
Pass and filter information to the Project Manager
Address performance of onsite resources and associates
Train personnel on installation standards and related areas
Serve as first point of escalation for client field issues
Defuse and resolve onsite client issues
Verify and enforce onsite performance and productivity standards
Provide onsite support for integration issues
Assist with developing and deploying installation processes and standards
Develop training and growth plans for team members
Develop and ensure compliance with the Quality Assurance program
Track departmental goals and objectives in the field
Oversee site Safety, Quality Control, and QA activities
Coordinate service activities and ensure systems requiring support are included
Verify site preparedness and commissioning readiness
Support fleet operations and delivery of tools and materials
Maintain and track tooling and test gear
Conduct site surveys for projects and sales support
Review daily field reports
Provide daily feedback to the Project Manager

Requirements

What you’ll need

3+ years’ experience as a senior or lead technician, or experience as a site superintendent with another company
Familiarity with a wide range of audio, video, and networking equipment
High level of experience in construction environments
Knowledge of low voltage electrical concepts
Advanced AV installation skills
Good verbal communication and customer service skills
Ability to diagnose, troubleshoot, and resolve technical problems
Must possess a valid Alberta driver’s license
Must be able to lift 50 lbs.
Frequent travel by car and occasional airplane trips required
Ability to work periodic overtime, weekends, and extended periods of overtime when needed
CTS or CTSI certification preferred

Benefits

Comp & perks

Employees will be reimbursed for mileage at the current corporate rate
Flexible work schedule
Recommendations for training and future growth and development