Senior Product Manager – Cloud Infrastructure, Platform

Ditto

Staff Product Manager managing Ditto's cloud infrastructure deployment strategies across SaaS, BYOC, and Self-Managed models. Collaborating with engineering and field teams to enhance deployment experience and operational reliability.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $209,000 - $252,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Own the product roadmap across Ditto's three deployment models (SaaS, BYOC, Self-Managed), ensuring a coherent and well-differentiated user journey for each
Engage directly with enterprise customers to understand their infrastructure environments, deployment constraints, security requirements, and operational expectations, and translate those into clear product requirements
Work closely with GTM and field teams to support active and prospective deployments, providing product-level guidance on deployment architecture, configuration, and tradeoffs
Define and maintain the product backlog for cloud infrastructure and platform, prioritizing work that improves deployment experience, operational reliability, and customer self-sufficiency
Develop deep expertise in customer deployment patterns across AWS, Azure, and GCP, including government and restricted cloud environments, and understand the operational requirements those environments impose
Partner with engineering to deliver platform capabilities that reduce deployment friction, improve observability, and enable customers to run Ditto reliably at scale
Collaborate with security, compliance, and enterprise sales teams to support customers operating in regulated or restricted environments
Serve as the internal expert on deployment topology and cloud infrastructure, educating field teams and customers on Ditto's capabilities, limitations, and best practices across deployment models
Define success metrics for deployment experience and operational health, and track progress against them
Represent customer and field feedback internally to influence platform architecture and infrastructure priorities

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, or equivalent experience
7+ years of Product Management experience, with a focus on infrastructure, platform, or developer-facing products
Hands-on experience owning or shipping products across SaaS, BYOC, and self-managed deployment models
Direct experience with government or restricted cloud environments and the operational and security requirements associated with them
Deep working knowledge of AWS; ability to reason about VPC design, IAM, compute, storage, and networking primitives in the context of customer deployments
Technical fluency to engage credibly with infrastructure and platform engineers on architecture decisions, deployment tradeoffs, and operational requirements
Experience working directly with enterprise customers and field teams on complex deployment engagements, including requirements gathering and solution framing
Strong communication skills for presenting to both technical and executive audiences, and for translating between customer needs and engineering execution
Experience with modern cloud infrastructure and containerized deployment environments
US-based and authorized to work in the United States
Willingness to travel once a quarter for company meetups and customer engagements

Benefits

Comp & perks

health, dental, vision, life, and disability insurance
401(k)
flexible spending accounts
flexible time off
office locations open for meetings or teamwork

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementSaaSBYOCSelf-Managed DeploymentAWSAzureGCPVPC DesignIAMCloud Infrastructure

Soft Skills

CommunicationCollaborationCustomer EngagementRequirements GatheringSolution FramingTechnical FluencyInfluencingEducatingPresentingOperational Reliability

Certifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Engineering