Strategic Account Executive – HCM, HR Solutions

Distro

Strategic Account Executive managing key accounts at AlphaStaffHCM. Driving alignment of HCM strategy and business growth initiatives.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the strategic point of contact for Top 50/assigned accounts, building strong relationships with executive stakeholders and high‑level decision-makers.
Own relationship with the client’s senior and executive leadership- owning ongoing meeting cadence.
Manage HCM strategy development, ensuring solutions support and workforce planning.
Work side‑by‑side with clients and internal SME teams to develop actionable strategies with measurable outcomes.
Engage internal SME teams to deliver specialized HCM solutions, ensuring timely, accurate, and proactive responses, implementations, and outcomes.
Track and document all open key client and internal action items through resolution, ensuring accountability and follow-through.
Act as an escalation point to Top 75 clients to identify opportunities to optimize clients’ talent, services, workflows, and build credibility when delivering solutions and guidance.
Translate key client needs and challenges into strategic project plans aligned to the client’s goals and priorities.
Maintain key client roadmaps to track initiatives, milestones, and outcomes.
Help identify key attrition indicators and minimize retention risks.
Responsible for documenting client interactions by preparing detailed recaps and key takeaways and following up with clients and internal stakeholders as needed.
Identify and communicate client trends, risks, hot topics, and opportunities with SLT/ELT.
Provide strategic guidance, including Payroll, Benefits, Tax, WC, Compliance, Unemployment, and other foundational areas relevant to the book of business.
Proactively identify client/internal gaps or risks before they become actual issues.
Engage in business reviews and own post-meeting tracking progress against business and people goals.
Recognize and pursue upselling opportunities for all products by aligning solutions to client needs.
Facilitate regular executive‑level interactions to evaluate HCM initiatives, address challenges, and refine strategic approaches.

Requirements

What you’ll need

Bachelor's degree in business, Human Resources, or related field; MBA preferred.
7+ years of experience in strategic account management, client relationship management, or HCM services.
Strong knowledge of operations, HR, Payroll, Benefits, and Compliance within a PEO or HCM environment.
Proven ability to influence executive stakeholders and drive strategic initiatives.
Client relationship building with key stakeholders and executives.
Exceptional communication, presentation, and interpersonal skills.
Ability to manage multiple priorities, meet deadlines, and achieve results.
Vast knowledge of technology programs, tools, and basic key functionalities.
Strong expertise in key HR areas—such as training and development, compensation, and performance management.

Benefits

Comp & perks

Competitive Compensation
Medical Insurance: More than 80% employer‑covered for employees and approximately 56–66% employer‑covered for dependents (varies by United Healthcare plan).
Dental & Vision Coverage
Long‑Term Disability: 100% employer‑paid
Supplemental Insurance Options
HSA & FSA Eligibility: Includes a $1,000 employer HSA contribution for eligible plans
Pet Insurance
Legal Discount Plan
401(k) plan with company contribution
A year‑round wellness event calendar
Wellness challenges
Employee Assistance Program (EAP) for confidential support
Employee discount program
Generous PTO
Paid holidays
Floating holiday
Volunteer time off, empowering you to give back

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HCM Strategy DevelopmentPayroll ManagementBenefits AdministrationCompliance ManagementPerformance ManagementTraining and DevelopmentOperations KnowledgeClient Needs AnalysisProject PlanningRetention Risk Management

Soft Skills

Exceptional CommunicationPresentation SkillsInterpersonal SkillsInfluencing SkillsMulti-Priority Management

Certifications

Bachelor's Degree in BusinessBachelor's Degree in Human ResourcesMBA Preferred