Distrito

Community Analyst – Mid-level

Distrito

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Community Management: Co-manage the GenAI Lab program alongside Ecosystem leadership, driving engagement and creating value within the local entrepreneurship, innovation, and artificial intelligence ecosystem.
  • Organize and run events such as meetups, workshops, and talks, and manage the recurring events calendar, combining initiatives originated by clients with those created by Distrito.
  • Support the Physical Hub by creating an environment conducive to interaction and collaboration, ensuring operations meet established standards and implementing corrective actions when needed.
  • Promote a culture of collaboration across Distrito and strengthen connections to generate business opportunities among community members.
  • Customer Success Management: Ensure client onboarding meets expectations and objectives, record them in internal systems, and monitor engagement to guarantee expected outcomes are achieved.
  • Act as the guardian of Customer Success, ensuring stakeholders reach their goals through continuous relationship management, both remotely and in-person.

Requirements

  • Degree in Marketing, Advertising, Communications, Business Administration, or related fields.
  • Experience working with artificial intelligence in projects or communities.
  • Native Portuguese and advanced or fluent English.
  • Results-oriented with a focus on achieving client objectives.
  • Strong written communication skills, experience organizing events, and managing virtual communities.
  • Creative mindset to propose new projects and approaches to ensure client success.
  • Proactive, empathetic, and enthusiastic—able to inspire clients and the team.
  • Ability to adapt and build long-term relationships with stakeholders.
  • Familiarity with task management tools and CRM systems.
  • Skilled in creating reports and presentations (Excel, PowerPoint).
Benefits
  • Meal voucher and/or food allowance of R$807.30 per month on an iFood card;
  • SulAmérica health insurance (100% company-paid);
  • MetLife dental plan;
  • Pet health plan;
  • Life insurance;
  • TotalPass and Wellhub for flexible fitness activities anytime, anywhere;
  • Birthday Day Off to enjoy your birthday as you wish;
  • Partnership with Sesc;
  • Partnership with OnHappy (discounts on hotels and travel);
  • Partnerships with educational institutions;
  • Childcare reimbursement;
  • Work equipment provided (may seem obvious, but we consider it important to highlight);
  • Culture of feedback and professional development;
  • Dynamic environment with significant growth opportunities;
  • Payroll-deductible loans with low interest rates;
  • Variable compensation in recognition of performance and cultural alignment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event organizationcustomer success managementartificial intelligencereport creationpresentation skillstask managementcommunity management
Soft Skills
results-orientedstrong written communicationcreative mindsetproactiveempatheticenthusiasticrelationship buildingadaptability