Operations Analyst – Automation Engineer

Dispel

. Support customers by assisting with operational workflows, monitoring activities, documentation, and issue coordination .

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityFirewallsTCP/IP

About the role

Key responsibilities & impact

Support customers by assisting with operational workflows, monitoring activities, documentation, and issue coordination
Identify opportunities to automate repetitive processes and improve support efficiency
Work closely with Security, Engineering, and Customer Support teams
Help maintain and improve operational documentation, runbooks, and workflows
Identify repetitive or manual processes suitable for automation and collaborate with Engineering to scope and implement lightweight solutions
Test and monitor automated workflows to ensure reliability and accuracy
Support data collection and reporting for operational metrics, including automation performance tracking
Collaborate with senior analysts and cross-functional teams to learn cybersecurity operations and automation tooling

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Computer Science, Cybersecurity, or a related field (or equivalent experience) or internship or coursework related to cybersecurity, IT, or operations
Interest in cybersecurity, technology, and operational support
Strong attention to detail and willingness to follow established processes
Familiarity with basic networking concepts (TCP/IP, VPNs, firewalls)
Experience using ticketing systems or customer support tools
Basic understanding of security concepts or frameworks
Ability to communicate clearly and professionally with internal teams
Eagerness to learn and grow in a fast-paced environment

Benefits

Comp & perks

Comprehensive health, dental, and vision insurance
401(k) with company match
Opportunity for incentive units grant and performance bonus
Generous paid time off and holidays
Flexible work environment with opportunities for remote work
Clear growth path and professional development opportunities
Mentorship from experienced team members and leaders
Competitive compensation and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automationoperational workflowsdata collectionreportingnetworking conceptsTCP/IPVPNsfirewallscybersecurity conceptsissue coordination

Soft Skills

attention to detailcommunicationcollaborationwillingness to follow processeseagerness to learnadaptabilityproblem-solvingteamworkprofessionalismcross-functional collaboration