Claims Coordinator, 12-Month Contract

Disability Management Institute

Claims Coordinator reviewing and processing Disability claims at DMI. Managing client communications and claims paperwork with a focus on efficiency and accuracy.

Posted 5/12/2026contractRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$45,000 - CA$55,000 per yearWebsite

About the role

Key responsibilities & impact

Review all new referrals from employers with Disability coverage adjudicated by DMI or stand-alone WOP benefits
Set up clients with Early Intervention services and MTD/LTD coverage as Pre-claim files and refer to the EIP team for app facilitation
Forward completed claims to the Intake Coordinator for claim set-up and assignment to a Case Manager
Assemble and submit claims to external carriers following standard procedures
Respond to all inquiries, emails, and voicemails within 1 business day of receipt

Requirements

What you’ll need

2 years of previous administrative and/or customer service experience
Previous benefits experience is an asset
Competence in Microsoft Excel, Outlook, and Word

Benefits

Comp & perks

Diversity, inclusion, and belonging programs
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

administrative experiencecustomer service experiencecommunication skillsorganizational skillsresponsiveness