Maintains the company’s database and systems to ensure that records are complete, accurate, and secure, and workflows and processes function effectively.
Backup and restore data to prevent data loss.
Eliminate duplicate records.
Process data change requests.
Maintain data formatting standardization/normalization.
Monitor available storage and usage for optimization.
Synchronize data between Salesforce and other systems (learning management, marketing automation, webinar platform, etc.).
Serves as the primary database professional within DMEC, assuring that all membership data housed within the CRM/AMS (Salesforce and Nimble) is accurate, and reports of membership trends are run and analyzed on a consistent basis.
Creates new functionality and applications via system configuration, including triggers, workflows, process builders, etc.
Manages the installation and ongoing maintenance of system integrations.
Ensures all environments are appropriately maintained.
Assists in managing the deployment of changes across sandbox and production environments.
Generates lists, reports, and dashboards as well as conducts regular review of reports for accuracy and archiving.
Utilizes data management tools to migrate and validate data.
Works closely with the Member Services Coordinator on database and system design and updates, including permission settings and user access.
Provides Tier 2 technical support to external users and provides member service in the absence of the Member Services Coordinator.
Serve as back-up webmaster for the organization’s website (WordPress) and assists with content updates.
Assists and facilitates implementation of new projects as assigned.
Assists and leads training and testing of implementations and deployments.

Requirements

Bachelor's degree in business information systems (or a related field) or an Associate’s degree in a relevant field with 3+ years of experience in database administration required
Certified Salesforce Administrator (201) required
Experience with WordPress preferred
Experience and understanding of learning management systems, particularly Nimble AMS, preferred
At least one year of experience with data cleansing tools
Proficient in Microsoft Office, SharePoint/OneDrive, and Adobe products.

Benefits

40 hours of paid sick leave per calendar year, unless a greater amount is required under state of local law.
4.62 vacation hours accrued per pay period (3 weeks per year)
40 hours of bereavement leave.
401(k) retirement plan with 100% company match up to 4% of salary
Flexible spending accounts.
Eight (8) holidays, plus your birthday (floating holiday); in addition the DMEC office is closed for two days following each in-person conference (2 conferences per year), and Christmas Eve through New Year's Day each year (employees will be paid for any workdays that flall during that period)
Fully paid health, dental, vision, group life, and disability insurance (short-term and long-term)
80 hours of Paid Family Leave per year
DMEC will provide the necessary computer equipment (laptop and printer) for the employee’s home office as well as a monthly technology stipend.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

database administrationdata cleansingdata managementdata normalizationdata migrationsystem configurationreport generationdata analysistechnical supportuser access management

Soft Skills

communicationcollaborationproblem-solvingtrainingproject management

Certifications

Certified Salesforce Administrator (201)