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DIRECTV

Senior Director, Technical Product Management

DIRECTV

Sr. Director of Product Management overseeing software solutions for field technicians and agents at DIRECTV.

Posted 4/15/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $162,593 - $295,113 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Direct technical product management and development teams in achieving company goals and objectives.
  • Own the strategic direction of entire functional area and set a multi-year strategy.
  • Final decision-making authority on operation and management of the team.
  • Develop new processes and opportunities for cost savings and optimization of existing roadmaps.
  • Discuss issues with both technical and non-technical executives to resolve larger/long term issues.
  • Act as technical liaison to external teams and partner with cross-functional leaders.
  • Translate business needs into long-term technical vision and strategic roadmap for software products.
  • Collaborate with senior leadership and cross-functional teams to drive product initiatives from conception to market launch.
  • Prioritize features critical for delivery of business value and ensure smooth delivery by execution teams.
  • Ensure non-functional requirements comply with relevant regulatory standards and industry best practices.

Requirements

What you’ll need
  • Bachelor’s degree in computer science, Engineering, Telecommunications, or related field; MBA or relevant advanced degree preferred.
  • 8+ years of experience in product management and program management within the telecommunications or software industry.
  • Expert knowledge of Salesforce is required; experience with Genesys Cloud and Slack collaboration is a plus.
  • Deep understanding of APIs/mS, Center and Agent Tooling and processes.
  • Proven ability to engage effectively with customers to gather feedback, address integration needs, and ensure satisfaction with product solutions.
  • Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support. Servant-Leadership style is critical.
  • Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., JIRA, Trello).
  • Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders.
  • Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making. Proven experience driving business value through technology delivery.

Benefits

Comp & perks
  • Compensation structure designed to be market-competitive
  • Pay competitive with other employers in the local market
  • Impressive total compensation package includes salary, bonus, and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementprogram managementAPIsSalesforceGenesys CloudAgent Toolingproject managementAgileScrumdata-driven decision-making
Soft Skills
leadershipcollaborationinnovationempathysupportcommunicationanalytical skillsproblem-solvingcustomer engagementservant leadership
Certifications
Bachelor’s degreeMBAadvanced degree