Directive

Associate Director of Resourcing

Directive

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • The Associate Director of Resourcing is a newly created, high-visibility role sitting at the intersection of sales, operations, people operations, and finance.
  • Serve as Directive's central source of truth for resource data, capacity visibility, and staffing recommendations.
  • Provide P&L owners, department heads, and the leadership team with the analysis and options they need to make confident, well-timed decisions.
  • Take full ownership of the data, the model, and the forward-looking view, making recommendations that leadership can trust and act on.
  • Maintain a real-time view of team capacity by role, division, and skill set across all three divisions.
  • Develop staffing recommendations for new and expanding engagements, presenting options and tradeoffs to team leads and department heads for final assignment decisions.
  • Model and present resource reallocation options for incoming clients, giving leadership a clear picture of staffing implications before new accounts go live.
  • Own the capacity planning model, updated on a rolling basis, incorporating inputs from: Active sales pipeline, Harvest hours data, client goal achievement and retention signals, and more.
  • Present capacity and utilization insights to Finance and division leadership on a regular cadence.

Requirements

  • 4–8+ years in a resource management, capacity planning, or workforce planning role
  • Must have: Agency or complex professional services background — you understand billable hours, utilization targets, scope-based delivery, and the dynamics of a client-facing services business
  • Direct experience managing resource planning through client transitions and employee-level workforce changes
  • Familiarity with tools such as Harvest, or comparable platforms, and the judgment to evaluate and recommend the right fit for a growing agency
  • Strong analytical and financial modeling skills — you're comfortable in spreadsheets and can build a capacity model from scratch
  • Effective at presenting options and recommendations to senior stakeholders — you know how to frame a decision, not just report data
  • Comfortable operating as an influential advisor rather than a final decision-maker; you understand that your value is in the quality of your recommendations, not your authority over outcomes
  • Operates with discretion — this role has visibility into sensitive information, including employee performance, compensation changes, terminations, and leave
  • Systems thinker who can see the full picture across sales, delivery, finance, and people
  • Calm under pressure with the ability to model scenarios quickly when unplanned transitions require fast decision support
  • Nice to Have: Experience in B2B, SaaS, or performance marketing agency environments
Benefits
  • Competitive base salary
  • Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
  • 100% employer-paid plan for you and a 50% employer contribution for your dependents
  • Access to certified therapists through Spring Health, membership to Headspace
  • Gympass
  • Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
  • Traditional and Roth 401(k) with a 3% company match
  • Annual bonus based on tenure, which scales in total amount over time
  • Annual Anniversary Trip with peers and executive leadership for fun and entertainment!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
resource managementcapacity planningworkforce planningfinancial modelingdata analysisspreadsheet proficiencystaffing recommendationsresource reallocationutilization targetsbillable hours
Soft Skills
analytical skillspresentation skillsinfluential advisingdiscretioncalm under pressuredecision framingstakeholder communicationsystems thinkingproblem-solvingadaptability