Direct Line Group

Finance Business Partner – Claims Transformation

Direct Line Group

contract

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Location: 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Lead and deliver a portfolio of strategic change initiatives across Claims Finance on a 12-month fixed term contract
  • Define and manage Claims Finance transformation, ensuring alignment with wider business strategy
  • Identify and deliver process improvements, automation, and standardisation to boost accuracy and efficiency
  • Translate complex financial information into clear, actionable insights for senior stakeholders
  • Act as a trusted advisor to the Chief Claims Officer and Finance leadership
  • Collaborate across departments including operations, Claims change teams and other FBP teams
  • Build capability across Finance and foster a culture of continuous improvement
  • Influence and lead virtual cross-functional teams (Finance, Claims, Actuarial, Pricing)
  • Set KPIs and success measures and deliver tangible outcomes such as cost savings, efficiency gains, and stronger financial insights

Requirements

  • Proven experience leading large-scale finance transformation or change programmes
  • Insurance industry experience, with a particular focus on claims preferable
  • Strong knowledge of finance processes (accounting, reporting, budgeting, forecasting)
  • Excellent stakeholder management and communication skills, with credibility at senior level
  • Analytical problem-solver with the ability to design practical, effective solutions
  • Ability to clearly communicate financial insights to non-finance audiences
  • Professional finance qualification (ACCA, ACA, CIMA)
  • Experience in a shared services finance function
  • Ability to influence and lead virtual teams across Finance, Claims, Actuarial, and Pricing