Pet Product Owner
Direct Line Group
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- As Product Owner for our Pet Insurance product, you’ll lead the vision, roadmap, and day-to-day management of the pet product within your squad.
- Deliver an outstanding experience for pet owners while driving business value through innovation, continuous improvement, and data-driven decision-making.
- Own and execute the vision and roadmap for the pet product, ensuring alignment with business objectives.
- Deeply understand pet owners and their needs to create a market-leading product experience.
- Manage product performance, KPIs, and end-to-end customer experience across web, mobile, and apps.
- Collaborate with stakeholders across Aviva and Direct Line to identify, prioritise, and deliver product improvements.
- Use insights and analytics to guide product decisions and optimise performance.
- Develop business cases and commercial sizing for product improvement initiatives.
- Champion agile delivery frameworks and promote best practices within the team.
- Monitor market trends, customer behaviour, and digital innovations to inform product strategy.
Requirements
- Proven experience in product management and relationship management, ideally with consumer-facing or pet-related products.
- Ability to set and deliver commercial and customer KPIs, using insights and analytics to drive improvements.
- Strong skills in business case development, benefits calculation, and prioritisation of product initiatives.
- Track record of working in a fast-paced, agile environment, driving delivery and managing sprints.
- Excellent collaboration and stakeholder engagement skills across multi-disciplinary teams.
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementagile delivery frameworksbusiness case developmentKPI managementdata-driven decision-makingcustomer experience managementanalyticsprioritisation of product initiativescontinuous improvementmarket analysis
Soft skills
collaborationstakeholder engagementrelationship managementcommunicationleadershipinnovationproblem-solvingadaptabilityteamworkcustomer focus