Direct Line Van Product Manager
Direct Line Group
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for helping to deliver business objectives through product management, analysis of customer and market insight, and identifying opportunities to improve trading performance.
- Work alongside the Head of Products to align overall insurance vision and strategy with specific product missions and manage delivery of outcomes for Commercial Direct insurance products.
- Leading project delivery, managing trades-offs between customer and commercial outcomes and strategies.
- Work alongside stakeholders to identify areas for growth and build future product roadmaps aligned to the Commercial Direct growth plans.
- Leading Change team input into trading meetings with matrix managed stakeholders to articulate opportunities and potential risks.
- Actively seeking out and bringing the ‘voice of the customer’ into all activities.
- Identifying and driving development opportunities in line with consumer demand and overall Commercial Direct strategy.
- Developing test & learn initiatives to improve product performance.
- Ensuring the product adapts in line with shifts in consumer behaviour and market forces.
- Working with key internal stakeholders to drive alignment with key internal interfaces sitting outside of the team (Operations / Claims / CustomerCoE).
- Leading on engagement with external business partners creating strong relationships and effective dialogue to drive agreed outcomes.
- Building deep understanding of regulatory landscape and identifying implications on business models, products and processes.
Requirements
- Business and financial acumen gained from relevant experience in a similar role.
- A deep understanding of the insurance sector including the consumer, competitor and regulatory landscape.
- Ability to gather and synthesise information from a broad range of customer, market and competitor sources to build a rich, robust information base about the wider business context and use this insight to drive idea generation and execution.
- Skilled at developing key relationships with both internal and external stakeholders to maximise support for the business.
- Experience of managing financial aspects such as budgeting, planning, commercial trading and producing business cases.
- Ability to manage complex trades-offs between customer and commercial outcomes and strategy
Benefits
- Annual performance-based bonus
- 9% Private Pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holiday allowance
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementmarket analysistrading performance improvementproject deliverytest & learn initiativesbudgetingplanningcommercial tradingbusiness case development
Soft skills
stakeholder engagementrelationship buildingcustomer insight integrationinformation synthesisidea generationcomplex trade-off management