Direct Digital Holdings

Account Manager

• Oversee the execution of assigned campaigns across 30+ clients, managing budgets, timelines, and communication.
• Act as the primary point of contact for clients, building trust and keeping them informed through clear and concise communication.
• Facilitate smooth campaign launches, onboarding clients, reviewing materials, and collaborating with internal teams like ad ops and copywriters.
• Utilize project management tools to ensure on-time delivery, track deadlines, and proactively address potential challenges.
• Monitor campaign performance, analyze data, and implement bi-weekly adjustments to optimize results.
• Proactively find opportunities to generate additional revenue by identifying upsell potential and presenting to sales managers.
• Conduct mid-campaign audits to provide insightful reports and recommendations to the sales team.
• Generate insightful reports and presentations, presenting key findings to clients and internal teams.
• Maintain 85% yearly client retention and renewal rate.
• Stay up to date on the latest digital marketing trends and technologies.