Diligent

GTM Systems – Automation Manager

Diligent

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York, Washington • 🇺🇸 United States

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Salary

💰 $114,000 - $142,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as an admin for key GTM tools (e.g., Outreach, Gong, ZoomInfo, Clay) directly managing integration integrity and governance.
  • Partner with the Business Applications team to scope and prioritize Salesforce enhancements that enable data consistency, automation, and field productivity.
  • Design and implement cross-system automations that streamline lead routing, data enrichment, and customer lifecycle workflows.
  • Define and enforce governance standards for GTM systems data (ownership, enrichment, and sync rules).
  • Act as the bridge between GTM technology and the field, gathering feedback to inform priorities.

Requirements

  • 6+ years in GTM Systems, Revenue Operations, or Business Systems roles, including 2+ years in a leadership or project-ownership capacity.
  • Strong Salesforce familiarity and hands-on experience with connected GTM tools (Clay, Outreach, Gong, ZoomInfo, LinkedIn Sales Navigator).
  • Proven success optimizing commercial systems and automations that improved rep productivity and data quality.
  • Hands-on configuration and governance experience, with a bias toward documentation and simplification.
  • Excellent communication skills, able to bridge technical and business audiences.
  • A product mindset, capable of gathering requirements, managing priorities, and delivering measurable impact.
  • Bonus: experience with AI-enabled workflows, automation platforms (Workato, Zapier, N8N), and API-based integrations.
Benefits
  • Creativity is ingrained in our culture.
  • We care about our people.
  • We have teams all over the world.
  • Diversity is important to us.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforceautomationdata enrichmentlead routinggovernance standardsconfigurationAPI-based integrationsAI-enabled workflowsWorkatoZapier
Soft skills
communicationleadershipproject ownershiprequirement gatheringprioritizationdocumentationsimplificationcollaborationfeedback gatheringproduct mindset