Head of Business Operations
Diligent Robotics
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Develop, implement, and optimize the operational backbone of the company.
- Design and lead Diligent’s management operating system (MOS) to ensure clarity, accountability, and execution velocity.
- Develop and maintain frameworks that ensure leadership has the visibility and mechanisms to move quickly and confidently.
- Tackle high-priority strategic analyses, special projects, and bottlenecks that unlock growth and ensure the organization can scale without losing focus or execution velocity.
- Establish operating system: build dashboards, OKRs, cadences, and forecasting to drive visibility and alignment.
- Enable scaling: design lightweight but durable processes for decision-making, resource allocation, and cross-functional coordination.
- Drive clarity & accountability: ensure priorities are understood, tracked, and executed consistently across teams.
- Act as a force multiplier: take on high-impact analyses, special projects, and bottleneck removal to unlock growth.
- Partner with executives to develop operational and business strategies. Model execution plans.
Requirements
- Bachelor's or Master’s degree in Business, Operations, Finance, Data Science, Engineering, or a related quantitative field is strongly preferred.
- 8+ years of experience in business operations, strategy, or management consulting, with direct experience in operational scaling.
- Proven ability to design and implement company-wide operating systems (dashboards, OKRs, forecasting, planning cadences).
- Exceptional financial and operational modeling skills in Excel (must be highly proficient).
- Experience working closely with executive teams, providing insights, models, and recommendations that drive decision-making.
- Strong background in strategic planning, resource allocation, and organizational scaling.
- Demonstrated ability to manage complex cross-functional projects and drive alignment across stakeholders.
- Excellent communication skills with the ability to distill complex information into clear insights for executives and team members.
- Experience in high-growth, venture-backed technology companies is preferred.
- Familiarity with robotics, autonomous vehicles and/or healthcare technology is a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational scalingfinancial modelingoperational modelingExceldashboardsOKRsforecastingstrategic planningresource allocationcross-functional project management
Soft Skills
communicationclarityaccountabilitydecision-makinginsight generationteam alignmentproblem-solvingleadershipexecution velocitystrategic analysis
Certifications
Bachelor's degreeMaster's degree