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Network Engineer
Dijital TeamNetwork Engineer maintaining secure, reliable customer networks for a technology services organisation in Colombo. Troubleshooting infrastructure, monitoring performance, applying security controls, and supporting cloud and networking technologies.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network administration and engineering, with a strong focus on maintaining and optimizing network infrastructure, security, and performance. Proficient in using Kaseya tools and various networking technologies to provide effective technical support and solutions.
Highest-signal resume keywords
Network AdministrationKaseya ToolsCCNA CertificationTCP/IP KnowledgeNetwork Security Principles
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Infrastructure DesignTroubleshooting Network IssuesPacket Capture and AnalysisNetwork Performance OptimizationNetwork Documentation MaintenanceMicrosoft Windows Server ManagementNetwork Automation with PythonVLAN and VPN ConfigurationFirewall ConfigurationWireless Access Point Management
Soft Skills
Analytical Problem-SolvingExcellent Communication SkillsCustomer-Service MindsetTeam CollaborationStructured Troubleshooting Approach
Tools & Technologies
Kaseya SuiteCisco EquipmentJuniper EquipmentVMware ESXiMicrosoft Azure NetworkingAWS NetworkingGoogle Cloud Platform Networking
Certifications & Qualifications
CCNACCNP
Industry Keywords
Network EngineeringNetwork SecurityTechnical SupportDisaster RecoveryEndpoint Protection
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDNSFirewallsGoogle Cloud PlatformPythonTCP/IPVMware
About the role
Key responsibilities & impact- Maintain and administer customer networks, systems, hardware, software, and configurations
- Design, configure, and test networking software, hardware, and operating system environments
- Maintain network configurations and accurate technical documentation
- Coordinate network access and usage across customer environments
- Monitor network performance, availability, and system health
- Use management consoles to identify issues and performance concerns
- Analyse network performance and recommend improvements
- Use Kaseya tools to monitor, manage, and maintain customer environments
- Diagnose and resolve hardware, software, network, and system issues
- Troubleshoot complex network issues using diagnostic methodologies and tools
- Replace faulty network hardware components when required
- Support email applications and associated systems
- Implement and maintain network security measures
- Maintain antivirus and endpoint protection solutions
- Provide technical support to customers and end users
- Attend customer sites when remote access is impractical or onsite assistance is required
- Support disaster recovery, data backup, hardware replacement, and other technical activities
- Communicate technical information to technical and non-technical stakeholders
Requirements
What you’ll need- Approximately 2–5 years of experience in network administration, network engineering, or a related technical role
- Bachelor’s degree in Information Technology, Network Engineering, Computer Science, or a related discipline, or equivalent industry experience
- CCNA or an equivalent recognised networking certification
- CCNP or additional networking, infrastructure, security, or cloud certifications are advantageous
- Experience designing, implementing, maintaining, and troubleshooting network infrastructure, including routers, switches, firewalls, and wireless access points
- Strong knowledge of TCP/IP, VLANs, VPNs, DNS, DHCP, and SNMP
- Experience managing Microsoft Windows domain controllers, file servers, and security groups
- Experience with network monitoring, performance optimisation, and management platforms
- Strong understanding of network security principles, including access control, encryption, authentication, and intrusion detection/prevention
- Experience with packet capture, network sniffers, and protocol analysis tools
- Experience maintaining network documentation, diagrams, and configuration records
- Experience with the Kaseya suite of tools is required
- Proficiency with Cisco, Juniper, or equivalent networking equipment
- Understanding of Software-Defined Networking concepts and technologies
- Familiarity with Microsoft Azure, AWS, or Google Cloud Platform networking
- Experience with VMware ESXi network virtualisation
- Knowledge of network automation and scripting using Python, PowerShell, or Ansible
- Strong knowledge of Microsoft Windows Server and associated infrastructure technologies
- Strong analytical and problem-solving capabilities
- Excellent written and verbal communication skills
- Ability to explain technical concepts clearly to non-technical stakeholders
- Strong customer-service mindset
- Ability to work effectively within a technical team and manage competing priorities
- Structured and methodical troubleshooting approach
- Willingness to learn new technologies
- Strong ownership and accountability for technical issues through resolution
Benefits
Comp & perks- Get paid in Australian Dollars
- Medical insurance from day one for you + spouse (or parents if unmarried)
- Generous OPD coverage from doctor visits to all your medical needs
- Home office setup allowance
- Internet allowance
- Gym & wellness allowance
- Regular team events and engagement activities
- Diji Assist mental health and counseling support
- Reimbursement for industry certifications
- Open-door culture
- Flexible work – home or office
- Rewards and recognition
- Christmas and financial year-end parties