Senior Project Engineer, M 365, Network and Backup

Dijital Team

. Support managed Veeam backup services across MSP client environments .

Posted 8/3/2026full-timeRemote • 🇱🇰 Sri LankaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Veeam backup solutions, Microsoft 365 administration, and cybersecurity compliance frameworks, while effectively managing technical projects and troubleshooting complex issues in managed service provider environments.

Highest-signal resume keywords

Veeam Backup SolutionsMicrosoft 365 AdministrationEssential Eight ComplianceTechnical TroubleshootingInfrastructure Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Backup SolutionsDisaster RecoveryEndpoint AdministrationHypervisor ManagementTechnical Project DeliveryRisk PlanningIssue RemediationBackup ReliabilityRestore VerificationCybersecurity Knowledge

Soft Skills

Effective CommunicationProfessional EngagementTeam CollaborationProblem SolvingPrioritization

Tools & Technologies

Microsoft 365VeeamWindowsMacOSInfrastructure Tools

Certifications & Qualifications

Police Clearance

Industry Keywords

Managed Service ProviderIT Service ProviderCybersecurity FrameworksCompliance StandardsTechnical Stakeholders

Tech Stack

Tools & technologies

Cyber SecurityMacOS

About the role

Key responsibilities & impact

Support managed Veeam backup services across MSP client environments
Monitor, investigate, and resolve backup and restore issues
Support restore verification, backup reliability, issue remediation, and emergency recovery activities
Communicate confidently with MSP engineers and technical stakeholders
Maintain accurate technical records, escalation notes, and client-facing information
Deliver technical projects covering Microsoft 365, infrastructure, compliance, and client environment improvements
Support Essential Eight maturity uplift initiatives and apply practical cybersecurity and compliance knowledge
Plan and implement technical changes with appropriate consideration of scope, risk, rollback options, and client impact
Troubleshoot complex Microsoft 365, endpoint, infrastructure, backup, and hypervisor issues
Support Windows and macOS environments, including endpoint administration and troubleshooting
Identify recurring technical issues and develop scalable solutions
Engage professionally with MSP clients, technical contacts, and internal stakeholders

Requirements

What you’ll need

Senior-level experience within an MSP, IT service provider, backup, infrastructure, or project engineering environment
Strong Veeam experience, with the ability to confidently support and discuss backup solutions with technical stakeholders
Strong Microsoft 365 administration experience across security, compliance, identity, and client environment uplift
Experience with Essential Eight uplift projects or similar cybersecurity and compliance frameworks
Strong understanding of hypervisors, infrastructure, endpoints, backup, and disaster recovery
Proven ability to independently own technical work and manage priorities within a small technical team
Strong troubleshooting skills with a disciplined approach to risk, rollback planning, and client impact
Police clearance or willingness to complete background checks where required

Benefits

Comp & perks

Get paid in Australian Dollars
Medical insurance from day one for you + spouse (or parents if unmarried)
Generous OPD coverage from doctor visits to all your medical needs
Home office setup allowance to build your ideal workspace
Internet allowance to keep you connected
Gym & wellness allowance to stay fit and balanced
Work hard, play hard – regular team events & engagement activities
Diji Assist – Mental health & counseling support when you need it
We invest in you – reimbursement for industry certifications
Open-door culture – your ideas and feedback always matter
Flexible work – home or office, wherever you do your best work
Rewards & recognition that actually recognize you
Great christmas & financial year-end parties to unwind with your loved ones