Operations Manager – Administrative Support

Dijital Team

Operations Manager plays a pivotal role in ensuring efficient business operations and contractor support within a recruitment agency. Proactive coordination and administration across various functions are key responsibilities.

Posted 6/1/2026full-timeRemote • 🇱🇰 Sri LankaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage daily administrative and operational activities to support efficient business operations.
Maintain accurate records, documentation, and reporting systems.
Prepare contracts, business documents, and data entry tasks with a high level of accuracy.
Provide general operational support across the business as required.
Coordinate contractor onboarding activities and ongoing engagement initiatives.
Support contractor communication and relationship management processes.
Ensure contractor-related administration is completed accurately and on time.
Manage scheduling requirements and calendar coordination.
Facilitate internal communication and coordination across teams.
Support leadership and stakeholders with administrative and operational requirements.
Coordinate travel arrangements and support cost-effective planning activities.
Assist with ad hoc business requirements and priority requests.
Collaborate with leadership to identify operational inefficiencies.
Recommend and implement practical improvements to workflows and business processes.
Contribute to the ongoing optimisation of systems, procedures, and operational effectiveness.

Requirements

What you’ll need

Minimum 3 years’ experience in an administrative, operations, office support, or similar role.
Demonstrated ability to manage multiple priorities and deadlines in a dynamic environment.
Experience supporting contractor coordination, scheduling, or general business operations.
Strong background in documentation, record management, and administrative processes.
Ability to work independently, take initiative, and effectively manage urgent requests.
Microsoft Office Suite, including Excel, Word, and Outlook.
Calendar management and scheduling platforms.
Data entry and document management systems.
Exposure to CRM or ATS platforms such as JobAdder.
Basic bookkeeping, payroll, or finance administration experience.
Experience using travel booking or cost-management tools.
Exposure to process automation tools and workflow improvements.
Excellent verbal and written communication skills.
Highly organised with exceptional time management capabilities.
Proactive, resourceful, and solutions-focused.
Strong attention to detail and commitment to accuracy.
Reliable, adaptable, and collaborative team player.

Benefits

Comp & perks

Get paid in Australian Dollars
Medical insurance from day one for you + spouse (or parents if unmarried)
Generous OPD coverage from doctor visits to all your medical needs
Home office setup allowance to build your ideal workspace
Internet allowance to keep you connected
Gym & wellness allowance to stay fit and balanced
Work hard, play hard – regular team events & engagement activities
Diji Assist – Mental health & counseling support when you need it
We invest in you – reimbursement for industry certifications
Open-door culture – your ideas and feedback always matter
Flexible work – home or office, wherever you do your best work
Rewards & recognition that actually recognize you
Great christmas & financial year-end parties to unwind with your loved ones

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydocumentation managementrecord managementcontract preparationschedulingbasic bookkeepingpayroll administrationprocess automationworkflow improvementsadministrative processes

Soft Skills

time managementcommunicationorganisationproactivityresourcefulnessattention to detailcollaborationadaptabilityinitiativeproblem-solving