Operations

• Strategically enhance and scale user research and design operations across the product lifecycle
• Develop and continuously improve scalable product discovery processes, rituals, and tools for participant recruitment, scheduling, incentive management, data collection, synthesis, and archival within a GDPR-compliant framework
• Drive communication of high-quality, engaging user insights across product teams and the broader organisation, focusing on segmentation and self-service access to research data
• Create, maintain, and automate standardized design documentation and templates to improve consistency, efficiency, and scalability
• Manage design team-specific tools, including usage tracking, cost reporting, and experimentation with responsible AI tools
• Support definition, tracking, and reporting of key design metrics (quantitative and qualitative) to measure impact
• Collaborate with cross-functional teams to maintain centralised accessibility documentation, tooling, and compliance across products
• Assist design leadership in implementing quality assurance processes to ensure high design standards and consistent user experience
• Strengthen collaboration between design, product, and engineering via clear communication channels and regular feedback cycles

Senior Design Operations Specialist

DevOps

Junior Analista de Liquidez – Reconciliación Intradía de Operaciones Financieras

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Global PX Operations Specialist

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