Product Manager

• Act as a trusted product expert with deep knowledge of the business, customer needs, and technology.
• Provide clear visibility into the product roadmap and inspire confidence across stakeholders.
• Define and track measures of success and regularly report performance.
• Apply practical, fit-for-purpose product management methodologies.
• Drive long-term product vision and roadmap aligned with growth, customer satisfaction, and competitiveness.
• Use data and customer insights to identify innovation opportunities and guide prioritization.
• Monitor performance and market trends to inform strategy and optimize features.
• Lead the full product lifecycle from ideation to sunset, ensuring timely and high-quality delivery.
• Generate, validate, and document product ideas and requirements (PRDs, epics, user stories).
• Collaborate with UX, support, and sales teams to integrate customer feedback and research into design and conduct client meetings or site visits.
• Support successful adoption of products through collaboration with Customer Success and Support; create adoption materials and assist go-to-market efforts.
• Part of the global Product Management team; reports to Mark Moreau.

Product Manager

Senior Product Manager – Backup

Product Owner

Product Manager

Senior Product Manager

Senior Product Owner