Senior Director, Enterprise Solutions
Digital Realty
full-time
Posted on:
Location Type: Hybrid
Location: New York City • United States
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Salary
💰 $165,000 - $225,000 per year
Job Level
About the role
- Stimulate profitable revenue growth through acquisition of new business for colocation and connectivity
- Manage assigned account base to overachieve net new Monthly Recurring Revenue targets
- Focus on executive level client contacts in all facets of the client engagement cycle from qualification through enterprise-wide negotiations; Maintain executive contact with account(s), focusing on the establishment and maintenance of a strategic relationship
- Analyze monthly performance of sales funnel, revenue, and other key operating performance indicators
- Develop business plans and strategies to position products and packaged solutions to targeted client base
- Identify new client requirements and communicate them to specified product marketing interfaces
- Ensure that quota bearing sales team has the knowledge, skill, and developmental plans to overachieve in their assigned roles
- Oversee the recruitment of new associates and management of performance improvement plans as required for select associates. Identify and implement action to resolve problems and deficiencies
- Allocate staff to existing and targeted accounts while reviewing account support structure and processes. Identify and implement changes to improve and ensure client satisfaction
- Direct and drive escalations as required
- Ensure DLR corporate policies are respected
- Maintain contact with clients and prospects to ensure services are in line with needs and expectations
- Ensure effective communications between regional staff and other regions, areas and divisions within DLR
- Identify potential service delivery, network operation, and product performance issues early
- Gain agreement and implement actions for improvement
- Lead, inspire, and motivate associates while supporting staff in their development and sales plans and activities
- Encourage and maintain competitive analysis and intelligence
Requirements
- 7-10 years of experience leading a team of Account Executives focused on C-Level selling in a highly complex multinational/multicultural environment within the Data Center, Telecom & IT industry
- Demonstrable success in elevating sales revenue in a similar business environment
- Ability to assess client business issues, requirements and budget constraints and prescribe solutions
- Comfortable working at the C-Level both with clients and internally
- Strong communicator who must be able to articulate, document and present concepts, ideas, figures, action plans, etc.
- Ability to communicate a clear message in a professionally tactful manner at all levels
- Must be able to analyze complex problems and present straightforward solutions
- Must be able to make decisions within a matrix structure
- Self-motivated, independent resourceful and adaptable
- Bachelor’s degree or equivalent experience
- Strong business background operating in a highly complex multinational and multicultural environment
- Ability to travel up to 50%
Benefits
- medical, dental, vision, life and AD&D insurance
- 401k match
- disability benefits
- wellness and education benefits
- employee stock purchase plan
- paid time off
- holidays
- more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales funnel analysisrevenue growth strategiesbusiness plan developmentperformance improvement plansclient engagement cycleC-Level sellingcompetitive analysisproblem assessmentsolution prescriptionmultinational/multicultural experience
Soft Skills
strong communicationleadershipmotivationstrategic relationship managementdecision makingself-motivationadaptabilityinterpersonal skillstactful communicationanalytical thinking
Certifications
Bachelor’s degree