Revenue Operations

• Understand Digital Realty’s go-to-market strategy to best inform sales content and strategy positioning and recommendations to revenue-generating teams.
• Develop and implement content governance policies, including processes for content creation, editing, and publishing, and guidelines for organization.
• Design, build, and maintain user-friendly, visually appealing content enablement platform pages and collections that are consistent across the platform and that drive consistency throughout the revenue stream.
• Analyze data, incl. usage and attribution metrics, to ensure that the platform and content enablement strategy effectively drive revenue growth and align with business objectives.
• Provide insights and recommendations for improving content performance across teams.
• Develop and execute change management strategies to support our end users in adopting new technologies and processes.
• Support the sales teams, building strong relationships to facilitate system and process adoption; gather feedback, address inquiries, and provide ongoing support.
• Identify potential challenges and proactively address them to maximize adoption.
• Share best practices on how to get the most value from our technology solutions.
• Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts.
• Collaborate with our Product Development teams to gather and document requirements of the end users’ needs and contribute to the ongoing improvement of our offerings.
• Work with product owners to prioritize improvements that will have the most impact on our user community.
• Generate regular reports and insights to inform internal stakeholders about the success of technology adoption efforts.
• Act as communication owner providing key updates to the Sales and Marketing Organization via newsletters, bulletins, etc.
• Establish consistent communication with Sales and Sales Leadership; gather feedback to uncover opportunities to best support the sales process and sales objectives.
• Act as the voice of Sales, engaging internal stakeholder to improve processes, cross-functional knowledge, and provide resources for the Sales teams.
• Coach sales team on best use of go-to-market and other enablement materials, positioning, value proposition, audience, competitive etc.
• Supplement the formal New Hire Training Program with Sales Enablement programs for a holistic approach to the onboarding experience.
• Track and analyze enablement effectiveness to determine readiness and prioritize resources.

Revenue Enablement Manager

Director of Revenue Operations

Revenue Operations Analyst

Senior Revenue Operations Analyst

Trainer II, Sales Enablement – AI Programs

Director, Business Revenue Systems