Salesforce Administrator
Digital Preservation Coalition
contract
Posted on:
Location Type: Hybrid
Location: Abingdon • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Act as the company focal point for all company sales admin matters.
- Maintaining and updating sales and customer records including current terms / services agreed.
- Proactively manage and ensure customer invoicing is 100% up to date.
- Accurately compiling monthly sales reports and maintaining/updating Salesforce.com and Pardot dash boards.
- Maintain Salesforce and Pardot databases, including:
- Updating data, data cleansing & spot checking as necessary
- Writing programs/automations to tag data correctly
- Contacting customers by phone or email to resolve queries and obtain missing information.
- Receiving and processing customer orders to Finance department.
Requirements
- Track record in sales administration is essential.
- Exceptional interpersonal and customer service skills.
- A bachelor's degree in business administration or similar preferred.
- Experience with industry software/SaaS technology environment
- Advanced experience and skills using Salesforce.com and Pardot or similar.
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
Benefits
- Life Insurance
- Private Health Insurance
- A range of other employee benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales administrationdata cleansingrecordkeepingsales reportingprogrammingautomation
Soft skills
interpersonal skillscustomer service skillscommunication skillswritten communicationverbal communication
Certifications
bachelor's degree in business administration