Digital Media Solutions

Call Center Representative, Education

Digital Media Solutions

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $33,280 per year

Job Level

About the role

  • Receive inbound/outbound calls
  • Offer education referral services in line with marketing campaigns
  • Capture, update and maintain prospect lead information in database
  • Complete transfers to the client representatives

Requirements

  • Must have at least One (1) plus years in outbound sales call center experience
  • Phone etiquette with excellent listening skills
  • Excellent communication, interpersonal, and organizational skills, with attention to detail
  • Ability to follow a phone script and navigate through different windows & tabs (computer test may be required for this position)
  • Must have the ability to be hardwired into a stable internet connection with a high-speed ethernet cord is required. (CAT 6 cable preferred)
  • Some college preferred
Benefits
  • Medical, dental, and vision
  • Wellness and mental health benefits
  • Tax-advantaged healthcare accounts
  • Financial and income protection benefits (Life insurance, short term disability, 401K)
  • Paid Time Off (PTO), holidays, and sick time off
  • Remote worker assistance for wellness and home office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound salescall center experiencephone script navigationdatabase management
Soft Skills
phone etiquettelistening skillscommunication skillsinterpersonal skillsorganizational skillsattention to detail