
Call Center Representative, Education
Digital Media Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $33,280 per year
Job Level
About the role
- Receive inbound/outbound calls
- Offer education referral services in line with marketing campaigns
- Capture, update and maintain prospect lead information in database
- Complete transfers to the client representatives
Requirements
- Must have at least One (1) plus years in outbound sales call center experience
- Phone etiquette with excellent listening skills
- Excellent communication, interpersonal, and organizational skills, with attention to detail
- Ability to follow a phone script and navigate through different windows & tabs (computer test may be required for this position)
- Must have the ability to be hardwired into a stable internet connection with a high-speed ethernet cord is required. (CAT 6 cable preferred)
- Some college preferred
Benefits
- Medical, dental, and vision
- Wellness and mental health benefits
- Tax-advantaged healthcare accounts
- Financial and income protection benefits (Life insurance, short term disability, 401K)
- Paid Time Off (PTO), holidays, and sick time off
- Remote worker assistance for wellness and home office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound salescall center experiencephone script navigationdatabase management
Soft Skills
phone etiquettelistening skillscommunication skillsinterpersonal skillsorganizational skillsattention to detail