Collections Team Member II – Repossession

Digital Federal Credit Union

Repossession Coordinator managing delinquency to minimize losses for DCU. Calling members for payments and overseeing repossession process.

Posted 6/5/2026full-timeMarlborough • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Under the general direction of the Collections Team Leader, the Repossession Coordinator is responsible for the day-to-day administration of the repossession and remarketing process.
Call delinquent members to arrange for payments and work with vendors to ensure collateral is located and retrieved from members that are unwilling to pay.
Resolve member delinquency and avoid repossession of collateral to minimize losses to DCU.
Adhere to collection and repossession procedures according to established guidelines.
Review accounts submitted for repossession and determine approval or denial according to business rules.
Contact members prior to assigning an account for repossession to attempt to cure the delinquency.
Assign repossessions to vendors timely and maintain documentation regarding repossession decisions and collateral.

Requirements

What you’ll need

Previous consumer collections and/or skip tracing experience preferred
Previous experience in a financial institution or credit union a plus
Excellent written and verbal communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Well organized, effective time management, prioritize and manage workload for optimum efficiency
Strong command of Microsoft Office, particularly with Microsoft Excel

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Digital Federal Credit Union Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1979 🏦 Banking 💸 Finance 🤝 Non-profit Banking
Finance
Non-profit Digital Federal Credit Union is a member-owned, not-for-profit credit union offering a full range of retail and business financial services. DCU provides checking and savings accounts, loans (vehicle, mortgage, student, personal, commercial), credit cards, investment and insurance products, digital banking and mobile apps, and financial education and community support programs. It operates branches and a large ATM network and emphasizes low fees, competitive rates, member-focused service, and community impact. Collections Team Member II – Repossession 🔥 59 minutes ago 🏢🏡 Marlborough – Hybrid 💵 $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Collections 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Under the general direction of the Collections Team Leader, the Repossession Coordinator is responsible for the day-to-day administration of the repossession and remarketing process.
Call delinquent members to arrange for payments and work with vendors to ensure collateral is located and retrieved from members that are unwilling to pay.
Resolve member delinquency and avoid repossession of collateral to minimize losses to DCU.
Adhere to collection and repossession procedures according to established guidelines.
Review accounts submitted for repossession and determine approval or denial according to business rules.
Contact members prior to assigning an account for repossession to attempt to cure the delinquency.
Assign repossessions to vendors timely and maintain documentation regarding repossession decisions and collateral. 🎯 Requirements
Previous consumer collections and/or skip tracing experience preferred
Previous experience in a financial institution or credit union a plus
Excellent written and verbal communication skills
Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
Well organized, effective time management, prioritize and manage workload for optimum efficiency
Strong command of Microsoft Office, particularly with Microsoft Excel Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

consumer collectionsskip tracingrepossession proceduresdocumentation management

Soft Skills

written communicationverbal communicationtime managementorganizational skillsmultitaskingaccuracyquality control