Digital Control Incorporated

Account Manager

• Manage relationships with dealers and other customers, providing training, technical support, and outstanding customer service.
• Propose and execute effective marketing strategies that grow sales in the assigned territory.
• Provide feedback to the product team on field issues and customer requirements.
• Give professional presentations, demos, trainings, classes, and tradeshow talks.
• Perform field testing and troubleshooting on all new or enhanced company products and provides direct feedback to Customer Service and Product Development.
• Work with dealers to develop the territory customer base and ensure their staff can support and sell our products.
• Handle customer service phone calls, questions, and general trouble-shooting issues.
• Coordinate equipment repair and customer loaner equipment.

Territory Manager