Digital Charging Solutions

Product Manager, Customer Communication

Digital Charging Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Taking end-to-end ownership of B2C customer communication
  • Shaping how we communicate with millions of customers across the full lifecycle
  • Defining and evolving a future-proof communication platform
  • Translating customer and business needs into platform capabilities
  • Owning the complete communication chain end to end

Requirements

  • Several years of experience as a Product Manager in a B2C product environment
  • Proven track record of shipping and scaling impactful product features
  • Strong hands-on, can-do mindset with a clear focus on outcomes
  • Solid experience in customer communication or messaging platforms
  • Strong platform and systems thinking, including consolidation of tools and processes to drive efficiency
  • Confident working closely with engineering and IT, with solid technical understanding
  • Pragmatic, structured, and comfortable with end-to-end ownership and accountability
Benefits
  • Subsidized gym membership
  • Subsidized office lunch benefit
  • Personal development budget for professional growth
  • Monthly mobility budget
  • Offsite/ team events
  • Modern, sunny offices in Berlin & Munich
  • 2 days of home office in a week
  • Delicious coffee & tea
  • Fresh fruits
  • An office dog friendly environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementB2C Product DevelopmentCustomer CommunicationMessaging PlatformsSystems ThinkingTechnical UnderstandingEnd-to-End OwnershipAccountability
Soft Skills
Hands-on MindsetFocus on OutcomesPragmaticStructured