Digital.ai

Project Manager – Customer Engagements

Digital.ai

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Oversee and coordinate the implementation of Digital.ai Products and Solutions in customer environments. This typically involves coordinating with various teams in Digital.ai, partners, and at customer organizations.
  • Develop and maintain project plans, schedules, budgets, and resource allocation to deliver the agreed upon project scope, goals, and deliverables.
  • Proactively identify and handle project risks and issues, and implement contingency plans as needed.
  • Accountable for ensuring the delivery of the customers’ business objectives and project deliverables. This includes understanding how the project’s technical implementation impacts the customer’s overarching strategic goals.
  • Build strong relationships with project sponsors and team members and maintain these relationships through executing project governance practices including regular status updates.
  • Ensure that all projects adhere established best practices and are delivered on time, within scope, and within budget.
  • Establish and maintain relationships with key tactical leaders and business implementation leads.
  • Contributes to providing direction and guidance for process improvements and internal policies.
  • Represent the organization to external customers/clients.

Requirements

  • Bachelor’s degree or higher in an engineering, science, or business subject area.
  • 5+ years of experience in a Project Management role coordinating Software implementation projects
  • PMP certification required
  • Solid understanding of PM principles, such as those promoted by the Project Management Institute, including demonstrated experience with a standard PM Tool Kit such as scheduling, budget control, and risk management.
  • Customer facing experience highly desirable
  • Exemplary verbal/written communication skills required
  • Resilience to dynamic, changing environment where priorities change rapidly and willingness to respond quickly to customers and leadership needs.
  • Proactive personality ready to step in and find solutions to project issues and escalations.
Benefits
  • Unlimited PTO for US employees
  • Comprehensive medical, dental, and vision plans
  • Paid parental leave
  • Flexible working arrangements
  • Opportunity to work with a diverse, globally distributed team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementsoftware implementationrisk managementbudget controlschedulingprocess improvementsproject governanceresource allocationproject planningcontingency planning
Soft skills
communication skillsrelationship buildingproactive problem solvingresilienceadaptabilityteam collaborationcustomer focusleadershiporganizational skillsstatus reporting
Certifications
PMP certification
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