Account Manager

DigiStream Investigations

Account Manager responsible for client relationships at DigiStream Investigations in Sacramento. Presenting investigative and intelligence solutions to clients to support fraud mitigation efforts.

Posted 4/11/2026full-timeSacramento • California • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Engage with new and existing clients to identify needs and present solutions.
Coordinate with internal teams to ensure seamless service delivery and address client concerns.
Conduct regular client communications, both remotely and in person, to foster engagement and identify opportunities.
Maintain accurate records of client interactions and activities using company systems.
Represent the organization at industry events and client meetings as needed.
Monitor account activity and follow up to ensure ongoing satisfaction and retention.
Participate in team meetings and contribute to the continuous improvement of sales and service processes.
Perform additional duties as assigned to support business objectives.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Demonstrated success in a client-facing or sales role
Strong communication and interpersonal skills
Ability to manage multiple priorities and adapt to changing demands
Proficiency with productivity and CRM tools
Willingness to travel locally for client meetings and events

Benefits

Comp & perks

Health, Dental Vision, and Life insurance offered
401(k) retirement plan with 4% Company Match offered

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillsinterpersonal skillsclient engagementadaptabilitymulti-priority management

Certifications

Bachelor’s degree