DigiStream Investigations

Account Manager

DigiStream Investigations

full-time

Posted on:

Location Type: Office

Location: SacramentoCaliforniaUnited States

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Salary

💰 $72,000 - $85,000 per year

About the role

  • Engage with new and existing clients to identify needs and present solutions.
  • Coordinate with internal teams to ensure seamless service delivery and address client concerns.
  • Conduct regular client communications, both remotely and in person, to foster engagement and identify opportunities.
  • Maintain accurate records of client interactions and activities using company systems.
  • Represent the organization at industry events and client meetings as needed.
  • Monitor account activity and follow up to ensure ongoing satisfaction and retention.
  • Participate in team meetings and contribute to the continuous improvement of sales and service processes.
  • Perform additional duties as assigned to support business objectives.

Requirements

  • Bachelor’s degree or equivalent experience
  • Demonstrated success in a client-facing or sales role
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities and adapt to changing demands
  • Proficiency with productivity and CRM tools
  • Willingness to travel locally for client meetings and events
Benefits
  • Health, Dental Vision, and Life insurance offered
  • 401(k) retirement plan with 4% Company Match offered
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsinterpersonal skillsclient engagementadaptabilitymulti-priority management
Certifications
Bachelor’s degree