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IT Technician, Systems and Networks
Digisap SolutionsIT Technician responsible for managing computer systems and networks for service professionals at Digisap Solutions. Engage in technical support and computer maintenance in a hybrid work environment.
Tech Stack
Tools & technologiesLinuxMacOS
About the role
Key responsibilities & impact- Manage and maintain the IT estate
- Inventory and track the entire IT estate (PC, Mac, Linux, peripherals, software)
- Monitor hardware condition (replacement, repair, updates)
- Participate in planning equipment refresh cycles
- Maintain technical documentation for the estate and performed interventions
- Prepare, configure and deploy workstations (primarily PC, Mac, Linux)
- Install and configure operating systems (90% Windows) and required software
- Apply system updates and security patches
- Standardize configurations to streamline deployment and maintenance
- Install, update and uninstall business and office applications
- Manage licenses and ensure compliance
- Provide first-level technical support to users
- Diagnose and resolve hardware and software incidents
Requirements
What you’ll need- Technical IT education (minimum two-year post-secondary diploma; ideally Licence Pro ASR, DUT Networks & Telecommunications, or equivalent)
- Experience managing a heterogeneous IT estate preferred
- Autonomy and initiative
- Good interpersonal skills and a customer-service orientation
- Strong Windows skills, with knowledge of macOS and Linux
- Familiarity with deployment and endpoint management tools (Intune, NinjaOne, etc.) is a plus
- Understanding of networking concepts (LAN, Wi‑Fi, VPN)
- Familiarity with identity and account management systems (Entra ID, MFA)
- Ability to diagnose and resolve hardware and software incidents
- Attention to detail, organizational skills and a strong user-service mindset
Benefits
Comp & perks- Competitive salary and attractive benefits package
- Opportunities for professional development and ongoing training
- Team events and a friendly working atmosphere
- Remote work possible (2 days per week)
- Works Council (Comité Social et Économique)
- Company health insurance
- Meal vouchers
- 50% subsidy for public transport pass
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WindowsmacOSLinuxhardware monitoringtechnical documentationsystem updatessecurity patchesconfiguration standardizationdiagnosing hardware incidentsdiagnosing software incidents
Soft Skills
autonomyinitiativeinterpersonal skillscustomer-service orientationattention to detailorganizational skillsuser-service mindset
Certifications
Licence Pro ASRDUT Networks & Telecommunications