Manage and maintain the IT estate
Inventory and track the entire IT estate (PC, Mac, Linux, peripherals, software)
Monitor hardware condition (replacement, repair, updates)
Participate in planning equipment refresh cycles
Maintain technical documentation for the estate and performed interventions
Prepare, configure and deploy workstations (primarily PC, Mac, Linux)
Install and configure operating systems (90% Windows) and required software
Apply system updates and security patches
Standardize configurations to streamline deployment and maintenance
Install, update and uninstall business and office applications
Manage licenses and ensure compliance
Provide first-level technical support to users
Diagnose and resolve hardware and software incidents

Requirements

Technical IT education (minimum two-year post-secondary diploma; ideally Licence Pro ASR, DUT Networks & Telecommunications, or equivalent)
Experience managing a heterogeneous IT estate preferred
Autonomy and initiative
Good interpersonal skills and a customer-service orientation
Strong Windows skills, with knowledge of macOS and Linux
Familiarity with deployment and endpoint management tools (Intune, NinjaOne, etc.) is a plus
Understanding of networking concepts (LAN, Wi‑Fi, VPN)
Familiarity with identity and account management systems (Entra ID, MFA)
Ability to diagnose and resolve hardware and software incidents
Attention to detail, organizational skills and a strong user-service mindset

Benefits

Competitive salary and attractive benefits package
Opportunities for professional development and ongoing training
Team events and a friendly working atmosphere
Remote work possible (2 days per week)
Works Council (Comité Social et Économique)
Company health insurance
Meal vouchers
50% subsidy for public transport pass

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

WindowsmacOSLinuxhardware monitoringtechnical documentationsystem updatessecurity patchesconfiguration standardizationdiagnosing hardware incidentsdiagnosing software incidents

Soft Skills

autonomyinitiativeinterpersonal skillscustomer-service orientationattention to detailorganizational skillsuser-service mindset

Certifications

Licence Pro ASRDUT Networks & Telecommunications