Product Designer

• Design and facilitate ideation and co-creation workshops using tools such as Experience Maps and Empathy Maps to foster the development of user-centered solutions.
• Contribute to an in-depth understanding of customer needs and behaviors through qualitative and quantitative analysis (interviews, observations, analytics, zoning and journey analysis, session replay, focus groups, surveys, etc.).
• Define and optimize user journeys by developing sitemaps and user flows adapted to different platforms and user types.
• Design, plan and oversee user testing (A/B testing, observational testing, focus groups, surveys) to evaluate interface performance and usability.
• Ensure the design and prototyping of desktop, web and mobile, and application interfaces, maintaining visual and functional consistency across journeys.
• Supervise the production and adaptation of graphical assets in accordance with the visual identity and brand guidelines.

Senior UX/UI Designer

Product Designer

Product Designer

Senior UX Designer – Offer Discovery

Senior Product Designer – After-Sales