Lab Manager, I

DigiFlight, Inc.

Lab Manager overseeing Help Desk operations and providing support for lab systems. Assisting users with technical issues and managing assets for the TEN Lab environment.

Posted 4/25/2026full-timeColumbia • Maryland • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

CitrixLinuxMacOSTypeScriptUnixVMware

About the role

Key responsibilities & impact

Serve as the first level Help Desk for the TEN Lab’s systems and accounts
Assist new user setup of equipment, accounts and tools
Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner
Create and maintain accurate Tickets for Help Desk activities
Good problem solving skills
Work with Asset Management to support accurate records and maintain a good accounting of assets
Support the implementation of new technologies and equipment in the lab environment
Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure
Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions
Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users

Requirements

What you’ll need

U.S. Citizenship
Must have an active DoD Secret clearance, TS/SCI clearance is preferred
Must be able to obtain DHS Suitability
1+ years of directly relevant experience
Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS
Proficiency and proven capability in the following areas:
Asset management practices and principles
Help Desk ticket processing and procedures
Good Customer support
Ability to keep detailed notes
Must be able to work collaboratively across physical locations
Experience with writing technical procedures and standard operating procedures
Virtualization automation and optimization
Experience with Virtual Private Networks (VPN)
Experience with virtual desktops (Citrix, VMWare)
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience.
Desired Certifications: - Security+

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account DigiFlight, Inc. Website LinkedIn All Job Openings 51 - 200 employees Founded 1999 🚀 Aerospace 🔒 Cybersecurity 🏛️ Government Aerospace
Cybersecurity
Government DigiFlight, Inc. is a defense-focused aerospace and systems engineering company that develops attack helicopter training systems and cybersecurity solutions. With over 25 years of experience across aerospace, IT, cyber, and space operations, DigiFlight produces next-generation flight simulators such as the Phoenix AH-64 Apache trainer and provides cybersecurity services and a Secure360 platform through its Camelot Secure offering. The company supports military and government customers with acquisition, development, testing, integration, and deployment of integrated hardware and software solutions and is ITAR/EAR compliant. Lab Manager, I 🔥 1 hour ago 🏢 Columbia – Onsite ⏰ Full Time 🟢 Junior 👔 Manager Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the first level Help Desk for the TEN Lab’s systems and accounts
Assist new user setup of equipment, accounts and tools
Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner
Create and maintain accurate Tickets for Help Desk activities
Good problem solving skills
Work with Asset Management to support accurate records and maintain a good accounting of assets
Support the implementation of new technologies and equipment in the lab environment
Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure
Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions
Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users 🎯 Requirements
U.S. Citizenship
Must have an active DoD Secret clearance, TS/SCI clearance is preferred
Must be able to obtain DHS Suitability
1+ years of directly relevant experience
Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS
Proficiency and proven capability in the following areas:
Asset management practices and principles
Help Desk ticket processing and procedures
Good Customer support
Ability to keep detailed notes
Must be able to work collaboratively across physical locations
Experience with writing technical procedures and standard operating procedures
Virtualization automation and optimization
Experience with Virtual Private Networks (VPN)
Experience with virtual desktops (Citrix, VMWare)
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience.
Desired Certifications: - Security+ Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Property Manager – Gentry Estates I & II 🕒 Yesterday JES Holdings, LLC 501 - 1000 🏠 Real Estate 🤝 B2B 🌍 Social Impact Website LinkedIn All Job Openings Property Manager overseeing operations at Fairway Management's affordable housing communities. Responsible for resident service and regulatory compliance across all properties. 🏢 Columbia – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required Property Manager 🕒 April 3 JES Holdings, LLC 501 - 1000 🏠 Real Estate 🤝 B2B 🌍 Social Impact Website LinkedIn All Job Openings Property Manager overseeing the day-to-day operations of over 250 apartment communities. Providing exceptional service and maintaining compliance with affordable housing regulations in Columbia, MO. 🏢 Columbia – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required Assistant General Manager – Leasing 🕒 March 26 Campus Life & Style 201 - 500 📚 Education 🌍 Social Impact 🧘 Wellness Website LinkedIn All Job Openings Assistant General Manager of Leasing at CLS Living focusing on resident engagement and staff development. Overseeing financial performance, property administration, and customer sales interactions. 🏢 Columbia – Onsite 💵 $25 / hour ⏰ Full Time 🟢 Junior 👔 Manager Assistant Restaurant Manager 🕒 February 28 CHURCHS LUMBER 1 - 10 🛒 Retail 🔧 Hardware 🤝 B2B Website LinkedIn All Job Openings Assistant Restaurant Manager ensuring operational success and guest satisfaction at Church's Texas Chicken. Responsible for staff training, financial plans, and achieving sales goals while maintaining compliance with standards. 🏢 Columbia – Onsite ⏰ Full Time 🟢 Junior 👔 Manager 🚫👨‍🎓 No degree required Property Manager 🕒 February 20 Campus Life & Style 201 - 500 📚 Education 🌍 Social Impact 🧘 Wellness Website LinkedIn All Job Openings General Manager overseeing day-to-day operations of a student housing community at CLS Living. Leading a customer-focused team and ensuring high occupancy rates and financial performance. 🏢 Columbia – Onsite 💵 $82k - $88k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Help Desk ticket processingAsset managementSystems administrationVirtualization automationVPNVirtual Desktop InfrastructureWindowsLinux/UnixMacOSTechnical writing

Soft Skills

Problem solvingCustomer supportCollaborationAttention to detail

Certifications

DoD Secret clearanceTS/SCI clearanceDHS SuitabilitySecurity+