Tech Stack
AnsibleAWSAzureChefCloudCyber SecurityKubernetesOraclePuppetPythonServiceNowTCP/IPTerraform
About the role
- Combine technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts.
- Collaborate with customers, partners, and Account Managers to deliver business value, conduct demos and POC/Vs, and contribute to bids and tenders.
- Provide end-to-end technical and business value guidance before and during the sales cycle, ensuring customer requirements are met with tailored, innovative solutions.
- Act as a trusted technical advisor, offering strategic insight and hands-on support.
- Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
- Lead or participate in product demonstrations and proof-of-concepts.
- Translate complex customer requirements into actionable technical solutions and configurations.
- Assist with scoping customer environments and recommend best-fit products or services.
- Create technical documentation, architecture diagrams, and integration guides; produce technical proposals and PoC plans.
- Design customized technical solutions involving product configuration, integration planning, and API usage.
- Deliver engaging technical presentations that convey business value to stakeholders.
- Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs.
- Support preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.
- Partner with Account Executives and Customer Success Managers to align technical value with customer goals.
- Liaise with Product Managers to share customer feedback and advocate for feature enhancements.
- Expected travel 20-25%.
Requirements
- Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
- 3+ years’ experience as an SE or technical salesperson, or equivalent and applicable experience as a product manager, engineer, tech support agent or administrator of enterprise-grade or IT/IS software.
- General knowledge or background in IT (ideally server administration, server OS configuration, TCP/IP networking hardware, protocols, LAN and WAN technologies & configurations, and network design) and/or IS (ideally PKI, firewall management, IDS & IPS, vulnerability management, and network scanners), in engineering, administration or support roles.
- Familiarity with cryptographic principles, digital certificates, and PKI concepts.
- Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes.
- Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
- Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.
- Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef).
- Self-motivated with ability to self-direct in strategic alignment with sales counterparts.
- Technical, organized and analytical, with ability to eliminate sales obstacles through creative/innovative thinking.
- Passion for continuous learning and applying innovative solutions to complex challenges.
- Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus.
- Basic project management skills to accomplish role requirements.
- Strong communications, interpersonal and presentation skills, in both written and verbal formats.
- Fluency in English.
- Expected Travel is 20-25%.