NOC Engineer

Digicel Business Pacific

NOC Engineer responsible for monitoring and managing Digicel Pacific network operations. Providing first and second level support 24/7 while collaborating with teams on network issues.

Posted 5/27/2026full-timeKhalsa • 🇫🇯 FijiMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Monitor & provide first and second level support for the entire Digicel Pacific network 24/7.
Work with relevant teams in fixing network issues quickly.
Continuously maintain the efficient operation of the Digicel Pacific (PNG and Fiji Hub) network by monitoring, acknowledging, and investigating all faults.
Provide complete network monitoring, analysis, reporting, and level 1 and 2 troubleshooting for Digicel markets in PNG, Fiji, Nauru, Vanuatu, Tonga, and Samoa.
Financial and administration support for Fiji market (Technical Operations).

Requirements

What you’ll need

Qualification or Professional Certification in Electrical/Electronic Engineering or Information System or Computer Science or Tertiary Level Physics/Mathematics or IT or Networking or Routing/Switching or similar fields.
Knowledge and experience in networking, CS, IS, IT, ICT, telecommunications and power systems.
Experience in the telecommunications sector and dealing with a diverse customer base.
Consistently meet daily work requirements (including customer support, 1st level technical support, and response time and company SLA’s).
Enthusiastic and professional.
Good communication skills.
Reliable and able to handle a high-volume workload.

Benefits

Comp & perks

medical and life insurance
mobile handset
call credit
staff Unwired internet & Sky Pacific plans
study leave
recharge day for relaxation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network monitoringtroubleshootingnetwork analysisnetworkingroutingswitchingtelecommunicationspower systemscustomer supportSLA management

Soft Skills

communicationreliabilityenthusiasmprofessionalismability to handle high-volume workload

Certifications

Electrical EngineeringElectronic EngineeringInformation SystemsComputer ScienceTertiary Level PhysicsMathematicsITNetworking