Inside Sales Representative

Digi International

Inside Sales Representative focusing on business growth for Opengear's solutions across the APAC region. Managing customer relationships and driving sales opportunities with a proactive approach.

Posted 6/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage and grow assigned customer, partner, and distributor relationships across the APAC region.
Own the quoting process, follow up on commercial opportunities, and help drive deals to closure.
Manage and support software, support, and maintenance renewals while identifying opportunities for expansion and upsell.
Drive adoption and expansion of Opengear's Lighthouse network management platform and associated software subscriptions across assigned accounts.
Generate and qualify new business opportunities through inbound inquiries, outbound prospecting, partner engagement, and marketing activities.
Maintain an accurate sales pipeline, forecasts, account plans, and customer records within Salesforce.
Collaborate with regional sales, channel, and technical teams to support customer requirements and achieve revenue targets.
Conduct customer meetings, business reviews, product demonstrations, and follow-up activities via phone, video, and email.
Develop a strong understanding of Opengear solutions, customer use cases, and competitive offerings to effectively position value.
Continuously identify process improvements, business opportunities, and ways to contribute beyond core responsibilities.

Requirements

What you’ll need

Minimum of 3 years’ experience in inside sales, sales support, business development, account management, or a similar commercial role within the technology sector.
Experience managing quotes, renewals, customer communications, and sales opportunities throughout the sales cycle.
Strong commercial acumen with the ability to identify opportunities, prioritize activities, and drive results.
Excellent communication and relationship-building skills.
Experience working with CRM platforms, preferably Salesforce (SFDC).
Comfortable working independently in a remote environment while collaborating effectively with global teams.
Fluent in English, both written and spoken.
Proficiency in one or more APAC languages (Mandarin, Japanese, Korean, Bahasa, etc.) is a plus.
Willingness and ability to travel occasionally within the APAC region (<25%).

Benefits

Comp & perks

Work from anywhere
Opportunity for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salessales supportbusiness developmentaccount managementsales cycle managementquote managementrenewal managementcustomer communicationssales forecastingpipeline management

Soft Skills

commercial acumenrelationship-buildingcommunicationcollaborationindependenceprioritizationresults-drivenprocess improvementcustomer engagementproblem-solving