Digi International

Principal Field Application Engineer

Digi International

full-time

Posted on:

Location Type: Remote

Location: MinnesotaUnited States

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Salary

💰 $184,000 - $287,500 per year

Job Level

About the role

  • Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services
  • Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services
  • Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners
  • Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions
  • Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs
  • Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership
  • Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development
  • Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success

Requirements

  • Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field (or equivalent experience)
  • 10+ years of experience in technical sales, solutions engineering, or sales engineering
  • Experience working with carriers bringing new solutions to the market
  • Technical Knowledge: Cellular networking (4G LTE, 5G, CBRS, Private LTE, SIM management)
  • 4G/5G Core/RAN experience and Wireless spectrum working knowledge
  • Wireless routers, gateways, and remote network management
  • IP networking (TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, security protocols, routing protocols, packet sniffers, trouble shooting)
  • Linux networking stack, shell & programming experience a plus
  • Managed connectivity services and cloud-based networking solutions
  • Proven ability to influence technical decision-makers and assist in technically closing complex deals
  • Excellent presentation, customer-facing, and documentation skills
  • Professional Level Networking Industry Certifications are a plus
Benefits
  • Total Rewards package
  • Short-term incentive program
  • New hire stock award
  • Paid parental leave
  • Open (uncapped) PTO
  • Hybrid work environment
  • Competitive medical coverage
  • Health & wellbeing offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cellular networking4G LTE5GCBRSPrivate LTESIM managementIP networkingLinux networking stackcloud-based networking solutionstroubleshooting
Soft Skills
presentation skillscustomer-facing skillsdocumentation skillsinfluencing skillscollaborationtechnical salessolution optimizationthought leadershiptrainingsupport
Certifications
Bachelor's degree in Electrical EngineeringBachelor's degree in Computer ScienceBachelor's degree in TelecommunicationsProfessional Level Networking Industry Certifications