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Dispatcher, Dutch Language
Diebold NixdorfField Service Dispatcher at Diebold Nixdorf connecting customers and field teams. Facilitating appointments and maintaining efficient scheduling operations in a hybrid work environment.
About the role
Key responsibilities & impact- Support dispatch operations for your assigned region
- Monitor technician status and schedules to keep jobs on track
- Manage job pools, fill gaps, and reassign work to meet customer commitments
- Optimize routes for efficiency and on-time performance
- Handle appointment confirmations, rescheduling, and customer inquiries
- Update calendars and adjust assignments based on skills and priorities
- Anticipate obstacles and find prompt solutions
- Collaborate with your team and share feedback for continuous improvement.
Requirements
What you’ll need- 2–4 years of experience in Field Service Dispatch or a similar role.
- Background in customer service or administrative support is encouraged.
- Dispatching experience is preferred but not mandatory.
- Strong communication skills in Dutch language, plus solid English.
Benefits
Comp & perks- Brightest minds + technology and innovation + business transformation
- Diebold Nixdorf is an equal opportunity employer and we value diversity at our company.
- Collaboration, decisiveness, urgency, willingness to change, and accountability.
ATS Keywords
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Soft Skills
CollaborationProblem-SolvingFeedback Sharing