Field Service Technician

Diebold Nixdorf

Field Service Technician providing installation, maintenance, and support for Diebold Nixdorf's banking and retail solutions. Engage with customers, resolving issues and ensuring service satisfaction.

Posted 6/1/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
Good written and verbal communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillscustomer satisfactionproblem-solvingtechnical maintenanceinspectioncleaning servicesminor repairsscheduling services

Certifications

Driver's license