Field Service Technician

Diebold Nixdorf

. - Gains familiarity with Field Service Technician practices and procedures.- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.- Performs hardware repairs on a component level.- Cleans and adjusts mechanical components.- Configures and installs applicable software.- Preventive Maintenance: Performs routine checks according to documented procedures.- Refills consumables as directed.- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.- Participates in regular hardware and software trainings (on the job, classroom and web based).- Participates in the implementation of measures to achieve agreed KPIs.- Assists with special projects as assigned.

Posted 5/14/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

- Gains familiarity with Field Service Technician practices and procedures.- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.- Performs hardware repairs on a component level.- Cleans and adjusts mechanical components.- Configures and installs applicable software.- Preventive Maintenance: Performs routine checks according to documented procedures.- Refills consumables as directed.- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.- Participates in regular hardware and software trainings (on the job, classroom and web based).- Participates in the implementation of measures to achieve agreed KPIs.- Assists with special projects as assigned.

Requirements

What you’ll need

**Required Qualifications**
- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
#LI-RR1

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Diebold Nixdorf Website LinkedIn All Job Openings 10,000+ employees Founded 1859 🏦 Banking 🛒 Retail 💳 Fintech Banking
Retail
Fintech Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands. Field Service Technician 🔥 4 minutes ago 🌴 South Carolina – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Gains familiarity with Field Service Technician practices and procedures.- With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.- Performs hardware repairs on a component level.- Cleans and adjusts mechanical components.- Configures and installs applicable software.- Preventive Maintenance: Performs routine checks according to documented procedures.- Refills consumables as directed.- IMAC/R: Installs, moves, adds, changes and removes hardware and software products.- Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.- Participates in regular hardware and software trainings (on the job, classroom and web based).- Participates in the implementation of measures to achieve agreed KPIs.- Assists with special projects as assigned. 🎯 Requirements
**Required Qualifications**
- Education or equivalent work experience required.
- Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
- Good written and verbal communication skills.
- Driver's license and driving record that satisfies DN's fleet requirements.
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Hard Skills & Tools

diagnostic toolstroubleshootinghardware repairssoftware configurationpreventive maintenanceroutine checksIMAC/Rcustomer trainingKPI implementation

Soft Skills

written communicationverbal communication

Certifications

driver's license