Field Service Technician

Diebold Nixdorf

. Prioritizes and plans service calls in accordance with customer service level agreements and to ensure high levels of customer satisfaction.

Posted 4/9/2026full-timeRemote • 🇹🇼 TaiwanJuniorWebsite

About the role

Key responsibilities & impact

Prioritizes and plans service calls in accordance with customer service level agreements and to ensure high levels of customer satisfaction.
Contacts customers to communicate estimated time of arrival.
Promotes high quality of service and follows through to ensure call completion.
Escalates service requests as required for resolution.
Maintains customer satisfaction by ensuring communication and a professional demeanor and appearance.
Performs basic installation functions ( For Example, pulling cables, mounting devices, installing locks).
Performs technical fixes such as clearing paper, card and bill jams.
Supports service technicians by performing preventive maintenance inspections.
Develops understanding of operating standards, practices and procedures.

Requirements

What you’ll need

Education or equivalent work experience required.
Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Firstline Field Service.
Good verbal and written communication skills.
Driver's license and driving record that satisfies DN's fleet requirements.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Diebold Nixdorf Website LinkedIn All Job Openings 10,000+ employees Founded 1859 🏦 Banking 🛒 Retail 💳 Fintech Banking
Retail
Fintech Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands. Field Service Technician 🔥 30 minutes ago 🇹🇼 Taiwan – Remote ⏰ Full Time 🟢 Junior 🔧 Field Service Engineer 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Prioritizes and plans service calls in accordance with customer service level agreements and to ensure high levels of customer satisfaction.
Contacts customers to communicate estimated time of arrival.
Promotes high quality of service and follows through to ensure call completion.
Escalates service requests as required for resolution.
Maintains customer satisfaction by ensuring communication and a professional demeanor and appearance.
Performs basic installation functions ( For Example, pulling cables, mounting devices, installing locks).
Performs technical fixes such as clearing paper, card and bill jams.
Supports service technicians by performing preventive maintenance inspections.
Develops understanding of operating standards, practices and procedures. 🎯 Requirements
Education or equivalent work experience required.
Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Firstline Field Service.
Good verbal and written communication skills.
Driver's license and driving record that satisfies DN's fleet requirements. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

installation functionspreventive maintenancetechnical fixes

Soft Skills

customer servicecommunicationprofessional demeanorproblem-solving

Certifications

driver's license