Field Engineer

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
• Performs hardware repairs on a component level; cleans and adjusts mechanical components; configures and installs applicable software.
• Performs preventive maintenance, refills consumables, and handles IMAC/R: installs, moves, adds, changes and removes hardware and software products.
• Instructs and trains customers on usage and operation; participates in trainings and assists with special projects.

Associate Field Service Technician

Technician, Field Engineer

Chromatography Field Service Engineer