Diebold Nixdorf

Associate Field Service Technician

Diebold Nixdorf

full-time

Posted on:

Origin:  • 🇧🇷 Brazil

Visit company website
✨ AI Apply
Manual Apply

Job Level

JuniorMid-Level

About the role

  • Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
  • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
  • Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure.
  • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
  • Performs hardware repairs on a component level; cleans and adjusts mechanical components; configures and installs applicable software.
  • Performs preventive maintenance, refills consumables, and handles IMAC/R: installs, moves, adds, changes and removes hardware and software products.
  • Instructs and trains customers on usage and operation; participates in trainings and assists with special projects.

Requirements

  • Education or equivalent work experience required.
  • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
  • Good written and verbal communication skills.
  • Driver's license and driving record that satisfies DN's fleet requirements.